Patient Services & Admin Specialist – Paid Training

Lalor Family Dental; Village of Endicott (NY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company match

Bonus potential after 90 days

Paid time off

Employee assistance program

Company events

Free parking

On-the-job training

Job summary

Lalor Family Dental in Endicott, NY is seeking friendly, organized individuals to join our Business Team. You’ll learn orthodontic office workflows, provide warm patient service, and support scheduling, billing, and insurance processes while earning pay during training.

No prior orthodontic experience is required; we train and pay you as you learn. Join a family-owned practice with a supportive culture and growth opportunities.

Qualifications

• Customer-focused team member willing to learn orthodontic office workflows.
• Willing to train in insurance, scheduling, and claims processing.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Greet patients warmly and communicate clearly.
• Schedule appointments and coordinate care between orthodontist and patients.
• Verify insurance, manage claims, and pre-authorizations.
• Assist with financial arrangements and payments.
• Conduct patient outreach to support treatment plans.
• Maintain office records and handle clerical tasks.
• Support day-to-day operations to keep the office running smoothly.

Skills

Positive attitude

Organizational skills

Clear communication

Self-motivation

Integrity and work ethic

Education

High School Diploma or GED

Job description

Lalor Family Dental in Endicott, NY is seeking friendly, organized individuals to join our Business Team. You’ll learn orthodontic office workflows, provide warm patient service, and support scheduling, billing, and insurance processes while earning pay during training.

No prior orthodontic experience is required; we train and pay you as you learn. Join a family-owned practice with a supportive culture and growth opportunities.