Patient Service Specialist: Front Desk & Scheduling

Select Medical; Lake in the Hills (IL); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Select Medical in Lake in the Hills, IL is seeking a part-time Patient Service Specialist to join our outpatient physical therapy center. You will be at the front desk, greeting patients, registering them, answering questions, and helping with scheduling and basic business tasks to support smooth visits.

The role involves coordinating with insurance payers, collecting co-pays, and verifying coverage, while keeping patients informed about their appointments and next steps.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience.
• 1 year medical office experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Job description

Select Medical in Lake in the Hills, IL is seeking a part-time Patient Service Specialist to join our outpatient physical therapy center. You will be at the front desk, greeting patients, registering them, answering questions, and helping with scheduling and basic business tasks to support smooth visits.

The role involves coordinating with insurance payers, collecting co-pays, and verifying coverage, while keeping patients informed about their appointments and next steps.