Patient Service Specialist - Front Desk & Scheduling

Select Medical; Auburn (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical plan

Vision plan

Dental plan

401(k) matching

Paid time off

Life and disability insurance

Job summary

Saco Bay PT is seeking a Patient Service Specialist at our Auburn, ME center. You will welcome and register patients, explain visit steps, and confirm upcoming appointments. This full-time role runs weekdays, with hourly compensation of $18.00–$20.00.

Responsibilities include scheduling, coordinating with insurers and other partners, collecting co-pays, and handling authorizations. A high school diploma is required, with preference for front desk and scheduling experience.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Preferred: insurance verification experience.
• Preferred: 1 year scheduling experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and about their next appointment at checkout.
• Schedule patient appointments in person and by phone.
• Maintain regular communication with attorneys, insurance providers, translation services, market ops leaders and business development teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Customer service

Phone scheduling

Communication

Multitasking

Education

High School Diploma or GED

Tools

Insurance verification

Job description

Saco Bay PT is seeking a Patient Service Specialist at our Auburn, ME center. You will welcome and register patients, explain visit steps, and confirm upcoming appointments. This full-time role runs weekdays, with hourly compensation of $18.00–$20.00.

Responsibilities include scheduling, coordinating with insurers and other partners, collecting co-pays, and handling authorizations. A high school diploma is required, with preference for front desk and scheduling experience.