Patient Service Specialist

Select Specialty Hospital - Knoxville; Brandon (FL); On-site; Part time

Job summary

A leading healthcare provider in Brandon seeks a Patient Service Specialist. This part-time role involves managing patient interactions and business operations to ensure a positive experience. Responsibilities include greeting patients, scheduling appointments, and handling insurance verifications. Ideal candidates will have a high school diploma and experience in insurance verification and front desk operations.

Qualifications

• Experience in insurance verification preferred.
• 1 year of front desk experience preferred.

Responsibilities

• Greet and register patients, provide appointment information.
• Schedule appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Insurance Verification

Communication

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 134 E. Bloomingdale Ave. Brandon, FL 33511

Type of Employment: Part Time

Schedule:Monday through Friday, Varies Opening and closing

Compensation: $15-$18/hour pending experience

When patients enter our outpatient physical therapy center in Brandon, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED

Preferred Qualifications:

• Insurance Verification Experience
• 1 Year of Front Desk Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.