Medical Receptionist - Patient Service Specialist

Select Medical; Carrollwood, Tampa (FL, FL); On-site; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Receptionist - Patient Service Specialist. In this vital role, you will be the first point of contact for patients, ensuring they receive exceptional service from the moment they enter the facility. Your responsibilities will include greeting patients, scheduling appointments, and managing communication with insurance providers. This position offers a unique opportunity to impact patient care positively while working in a supportive team environment. If you are passionate about delivering outstanding service and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• 1 year of front desk experience in a medical or customer service environment.
• Bilingual candidates preferred for enhanced patient communication.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage communication with insurance companies.

Skills

Customer Service

Communication Skills

Bilingual

Education

High School Diploma or GED

Job description

Overview

Position: Medical Receptionist - Patient Service Specialist

Location:Tampa, FL

Type of Employment:Full-time

Schedule:Weekdays, 7-7 varies opening and closing

Compensation:$15-$18/hour pending experience

When patients enter our outpatient physical therapy center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk Experience

Preferred Qualifications:

• Bilingual

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.