Patient Service Representative- Walk-In Care Damariscotta

MaineHealth; Damariscotta (ME); Sur place; USD 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

paid parental leave

flexible work options

student loan assistance

professional development opportunities

well-being resources

Résumé du poste

MaineHealth in Damariscotta, ME, is hiring a Patient Service Representative (PSR/PSS) for the Walk-In Care Team. This 24-hour-per-week role greets patients, answers phones, schedules appointments, and provides general office support with professionalism and empathy.

The successful candidate will have a high school diploma or GED, prior medical office experience preferred, and proficient computer skills. MaineHealth offers comprehensive benefits and growth opportunities, with pay range $19.87 to

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills: Proficient computer skills.

Responsabilités

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

Connaissances

Proficient computer skills

Customer service

Formation

High school diploma or GED preferred

Description du poste

Description

Medical Group Practices

Clerical/Administrative Support
Req #: 96912

Join our Walk-In Care Teamin Damariscotta, ME!We provide exceptional patient care and a supportive, team-focused environment. Our mission is to ensure every patient receives a seamless and positive experience from check-in to check-out.

The PSR/PSS plays a vital role in creating a welcoming, compassionate experience for every patient. In this position you'll build meaningful connections with patients and support their healthcare journey. If you enjoy helping others, thrive in a fast-paced team-oriented environment, and are passionate about exceptional customer service, we'd love to have you join us!

Key Responsibilities:

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

We offer an excellent career growth pathway! With an opportunity for advancement to a Patient Service Specialist position after 6 months of experience, PSR/PSS have an opportunity to continue their career growth, paving the way for a meaningful and lasting career in administrative support.

Summary:

This position consists of 24 hours per week, day shifts.
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire.

• paid parental leave
• flexible work options
• student loan assistance
• professional development opportunities
• well-being resources-so you can grow your career while feeling supported both personally and professionally

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

• comprehensivebenefits
• recognition programs
• career growth opportunities
• shift differentials or other incentives

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.