Patient Service Specialist- Surgical Care and Wound Care Damariscotta

MaineHealth; Damariscotta (ME); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Résumé du poste

MaineHealth in Damariscotta, ME is seeking a Patient Service Specialist (PSR/PSS) to greet patients, manage scheduling, and provide front-office support. This role emphasizes compassionate service, assisting patients through check-in to check-out, and collaborating with the care team to ensure smooth daily operations.

The position offers a 40-hour work week with day shifts, opportunities for growth after 6 months, and a supportive environment focused on patient experience and teamwork.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Six months of medical office experience required.
• License/Certifications: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

Responsabilités

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

Connaissances

Proficient computer skills

Formation

High school diploma or GED

Description du poste

Description

Medical Group Practices

Clerical/Administrative Support
Req #: 96805

Join our Surgical Care & Wound Care Teamin Damariscotta, ME!We provide exceptional patient care and a supportive, team-focused environment. Our mission is to ensure every patient receives a seamless and positive experience from check-in to check-out.

The PSR/PSS plays a vital role in creating a welcoming, compassionate experience for every patient. In this position you'll build meaningful connections with patients and support their healthcare journey. If you enjoy helping others, thrive in a fast-paced team-oriented environment, and are passionate about exceptional customer service, we'd love to have you join us!

Key Responsibilities

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

We offer an excellent career growth pathway! With an opportunity for advancement to a Patient Service Specialist position after 6 months of experience, PSR/PSS have an opportunity to continue their career growth, paving the way for a meaningful and lasting career in administrative support.

Summary: This position consists of 40 hours per week, day shifts.
The Patient Service Specialist role ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service needs of the practice.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.