Patient Service Representative- Urology

MaineHealth; South Portland (ME); On-site; USD 32,000 - 46,000; Full time

Job summary

MaineHealth is seeking a Patient Service Representative to greet patients, answer telephones, schedule appointments, and handle general office duties. This role supports a smooth patient flow and requires friendly, professional communication with diverse patients.

Preferred candidates have a high school diploma or GED and prior medical office experience; proficiency with computers is also valued to manage records and scheduling efficiently.

Qualifications

• High school diploma or GED preferred.
• Previous office experience with medical office experience preferred.
• Proficient computer skills.

Responsibilities

• Greet patients and answer telephones.
• Schedule appointments and manage calendar.
• Perform general office duties as assigned.

Skills

Customer service

Communication

Proficient computer skills

Education

High school diploma or GED

Job description

Description

Medical Group Practices

Clerical/Administrative Support

Req #: 97573

Summary:
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [e-mail].

Notice Regarding Maine Employer Surveillance Statue:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

MaineHealth offers benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care,

If you have questions about this role, please contact [e-mail]