Patient Service Representative (PRN) - Night Shift

Physicians Premier Emergency Room; Texas; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a state-licensed emergency room that prioritizes patient care and comfort. As a front office representative, you will be the first point of contact for patients, ensuring a welcoming environment while managing critical administrative tasks. Your role will involve greeting patients, verifying insurance information, and providing essential support to medical staff. This innovative facility is dedicated to delivering high-quality emergency care with reduced wait times. If you are passionate about customer service and making a difference in healthcare, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

IRA Plan

Qualifications

• High School Diploma or equivalent with clerical support experience.
• Valid Driver’s License and CPR Certification preferred.

Responsibilities

• Greet and register patients, verifying insurance and collecting payments.
• Maintain cleanliness and supply levels in the work area.

Skills

Administrative Support

Patient Registration

HIPAA Compliance

Customer Service

Education

High School Diploma/GED

CPR Certification

Tools

E-Power

Job description

REGION Katy Area

CATEGORY Front Office/Admin

STATUS Now Hiring External Candidates

Job Summary

Greet and register patients for evaluation and treatment. Verify medical insurance and ensure payment due at the time of service is collected. Always maintain a clean and neat appearance. Provide administrative support to the Nurse Manager/Facility Administrator and other staff as needed.

Responsibilities

• Provides front office registration duties such as greeting, verifying benefits, HIPAA consent forms, patient demographics and payment receipt.
• Scans and enters patient information/medical reports in patient files through E-Power.
• Enters patient/service census and survey data.
• Provides medical records to other providers as requested with medical released signed by patient.
• Properly logs payment and cash receipts as required.
• Maintains adequate levels of supplies for patients use such as water, coffee, condiments, and snacks.
• Performs duties to ensure work area and restrooms are clean and free from hazards.
• Maintains confidentiality of patient and employee related issues.
• Treats patients and their families with respect and dignity.
• Answers telephone in a polite manner and communicates and when necessary transfers calls or information to the appropriate staff.
• Attends Front Office Representative Meetings as scheduled by the Front Office Manager or management staff.
• Performs other duties as assigned or requested.

Requirements

• High School Diploma/GED and/or the equivalent combination of up to one (1) year experience in clerical support.
• Valid Driver’s License.
• CPR Certification preferred.

General Information

Physicians Premier is a full service, state-licensed, and 24/7 emergency room that is not directly connected to a hospital. It offers essentially the same services and functions, but with dramatically reduced wait times and a much more comfortable setting than traditional emergency rooms.

Physicians Premier was founded as a freestanding emergency room where patients could receive immediate care that was both high-quality and convenient. Time is crucial when it comes to critical health issues. Physicians Premier makes every minute count.

We offer attractive benefits including, medical, dental, vision, life, LTD, STD, paid time off after 90 days, and IRA Plan.

Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.