Patient Service Representative-Primary Care Family and Internal Medicine

MaineHealth; Norway (ME); Sur place; USD 27 000 - 33 000; Temps partiel

Résumé du poste

MaineHealth is seeking a Patient Service Representative to greet patients, answer phones, and schedule appointments within our medical group. The role emphasizes experience with outgoing referrals to specialists and imaging authorization processes, plus familiarity with insurance referrals.

Candidates should have prior medical office exposure and strong computer skills, enabling efficient front-desk operations and accurate records management in a fast-paced environment.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements: Proficient computer skills.

Responsabilités

• Greet patients and answer telephones.
• Schedule appointments and perform general clerical duties.
• Coordinate outgoing referrals to specialist offices, imaging authorizations, and insurance referrals.

Connaissances

Computer skills

Office experience

Formation

High school diploma or GED

Description du poste

Medical Group Practices

Clerical/Administrative Support

Req #: 99467

Summary

The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned. We are looking for someone experienced in outgoing referrals to specialist office, experience in imaging authorizations, and insurance referrals.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [e-mail].

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.