Patient Service Representative-Orthopedics

MaineHealth; Conway (NH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Memorial Hospital in North Conway, NH, part of MaineHealth, seeks a Patient Service Representative to greet patients, answer calls, schedule appointments and provide essential clerical support. You’ll maintain records and collaborate with team to keep daily operations running smoothly. The role is full-time, with daytime hours from 8:00a to 5:00p and some flexibility. MaineHealth is committed to growth, learning, and compassionate care.

Qualifikationen

• Education: High school diploma or GED preferred.
• Experience: Medical office experience preferred.
• Proficient computer skills.

Aufgaben

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

Kenntnisse

Greet patients

Phone handling

Customer service

Team collaboration

Ausbildung

High school diploma or GED preferred

Tools

Microsoft Office

Jobbeschreibung

Description

Memorial Hospital

Clerical/Administrative Support

Req #: 84469

Join our Orthopedics Team in North Conway NH! We provide exceptional patient care and a supportive, team-focused environment. Our mission is to ensure every patient receives a seamless and positive experience from check-in to check-out.

The PSR/PSS plays a vital role in creating a welcoming, compassionate experience for every patient. In this position you'll build meaningful connections with patients and support their healthcare journey. If you enjoy helping others, thrive in a fast-paced team-oriented environment, and are passionate about exceptional customer service, we'd love to have you join us!

Key Responsibilities

• * Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• * Provide administrative and clerical support for the office.
• * Maintain accuracy with records and documentation.
• * Collaborate with team members to ensure smooth daily operations.

We offer an excellent career growth pathway! With an opportunity for advancement to a Patient Service Specialist position after 6 months of experience, PSR/PSS have an opportunity to continue their career growth, paving the way for a meaningful and lasting career in administrative support.

Summary: This position consists of 40 hours per week, day shifts. Typical hours are 8:00a-5:00p with some flexibility considered.
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential.

If you have questions about this role, please contact [e-mail]