Patient Service Representative II - Los Angeles, CA

MSCCN; Los Angeles (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Cedars-Sinai Medical Center in Los Angeles, CA seeks a Patient Service Representative II (PSR II) to provide clerical and administrative support in high-volume patient coordination and scheduling within licensed clinics. The role is cross-trained to cover multiple providers and acts as a resource for the team.

Responsibilities include triaging calls, scheduling, insurance verification, and handling referrals, with strict HIPAA-compliance.

Qualifications

• High School Diploma/GED required.
• 2+ years of experience with insurance companies and obtaining authorizations.

Responsibilities

• Answering and triaging calls—directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals; sorting and deposition of mail and patient information in compliance with HIPAA rules and Cedars-Sinai standards.

Education

High School Diploma/GED

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals!

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross- trained to cover multiple providers and is a resource.

These responsibilities include:

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Additional Qualifications/Responsibilities

Qualifications

Required Qualifications:

• High School Diploma/GED.
• 2+ years of experience working with insurance companies and obtaining authorizations.

Minimum Salary
25.57

Maximum Salary
39.63