Patient Service Representative II - Heart Transplant Clinic (Advanced Heart Disease (Cardiomyopathy) Clinic)

CEDARS-SINAI; Los Angeles (CA); Presencial; USD 25.000 - 32.000; Jornada completa

Descripción de la vacante

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and administrative support with high-volume patient coordination and scheduling in licensed clinics. You will cross-train to cover multiple providers and serve as a reliable resource within the team.

The role requires a High School Diploma or GED and 2+ years of experience working with insurance companies and obtaining authorizations.

Formación

• 2+ years of experience working with insurance companies and obtaining authorizations.
• HIPAA privacy compliance knowledge.

Responsabilidades

• Answer and triage calls to direct to appropriate departments.
• Schedule and authorize appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track referrals and patient information.
• Sort and deposit mail and patient information in compliance with HIPAA rules.

Conocimientos

Insurance coordination

Educación

High School Diploma/GED

Descripción del empleo

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals!

Why work here?Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role? The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross- trained to cover multiple providers and is a resource.

Responsibilities include:

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Qualifications

• High School Diploma/GED.
• 2+ years of experience working with insurance companies and obtaining authorizations.