Patient Service Representative - FT - Baptist M&S Imaging Northeast

USPI; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

United Surgical Partners International in San Antonio, TX is seeking a courteous front desk receptionist to greet patients and manage a range of office tasks in a fast-paced healthcare setting.

The role includes answering phones, data entry, insurance verification, chart scanning, medical records requests, and handling billing and payments with a focus on excellent customer service.

Qualifications

• High school diploma or GED required.
• Strong customer service skills preferred.
• Experience with Electronic Medical Records (EMR) helpful.
• Familiarity with medical terminology and data entry accuracy.

Responsibilities

• Greet and check in patients at the front desk.
• Answer phones and route calls professionally.
• Enter data into the computer and verify information.
• Verify and file insurance documents and scan charts.
• Process requests for medical records and handle billing and payments.

Skills

Customer service

Data entry

Telephone etiquette

Medical terminology

Education

High school diploma or GED

Tools

Electronic Medical Records

Microsoft Word

Microsoft Excel

Job description

Greets and checks patients in the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments.

Required Skills:

• High school graduate or GED
• Prior healthcare business office experience preferred
• Demonstrated customer service skills
• Experience with Electronic Medical Records
• Medical terminology
• Proficiency with MS Word and Excel