Patient Service Representative - FT - Baptist M&S Imaging-Mission Trail

United Surgical Partners International; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

United Surgical Partners International, Inc. is seeking a friendly front desk receptionist to greet and check in patients, perform routine office tasks, and support billing and records processing.

The role involves data entry, insurance verification, chart scanning, and handling medical record requests in a fast-paced healthcare environment. The ideal candidate has healthcare office experience, strong customer service skills, familiarity with EMR systems, and knowledge of medical terminology.

Qualifications

• High school diploma or GED required.
• Healthcare business office experience preferred.
• Demonstrated customer service skills.
• Experience with Electronic Medical Records (EMR).
• Medical terminology knowledge.
• Proficiency with MS Word and Excel.

Responsibilities

• Greet and check patients at the front desk.
• Answer phones and route calls.
• Enter data into the computer and verify information.
• Verify and file insurance documents.
• Scan charts and process requests for medical records.
• Perform billing and accept patient payments.

Skills

Customer service

Medical terminology

Phone etiquette

Education

High school degree or GED

Tools

MS Word

MS Excel

Electronic Medical Records (EMR)

Job description

Greets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments.

Required Skills:

• High school graduate or GED

Prior Healthcare Business Office Experience Preferred

• Demonstrated customer service skills
• Experience with Electronic Medical Records
• Medical terminology
• Proficiency with MS Word and Excel