Lead, Patient Access

Radiology Imaging Associates / Invision Sally Jobe; Englewood, Northern (CO, KY); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance, AD&D, and EAP

Long Term Disability

Generous Paid Time Off

Paid holidays

Voluntary income protection options

Job summary

Invision Sally Jobe in Englewood, CO seeks a Lead, Patient Access to direct daily operations of the patient access team. This in-office role supports scheduling and intake across radiology modalities, ensuring smooth workflow and high patient satisfaction.

You will mentor staff, audit processes, and coordinate with managers while handling patient inquiries, scheduling, and compliance. The position reports to the Manager of Patient Access and Registration and requires a High School diploma and

Qualifications

• Previous radiology scheduling experience required.
• Knowledge of all radiology modality scheduling preferred (Mammography, Ultrasound, MRI, CT, DXA, Pain Management).
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail.
• Ability to collaborate effectively and build strong working relationships with other departments.
• Previous leadership experience preferred.

Responsibilities

• Provides daily direction, guidance, and support to team members to ensure effective workflow and productivity.
• Trains and mentors team members on department processes, procedures, and job responsibilities.
• Reviews and audits team member work for accuracy, completeness, and compliance with established standards.
• Serves as a designated backup to the Manager and assumes appropriate leadership responsibilities during the Manager’s absence.
• Represents the department at meetings and communicates relevant information to the team when the Manager is unavailable.
• Assists the Manager with the preparation and completion of annual performance evaluations and 90-day performance evaluations.
• Schedules radiology examinations by telephone across all modalities, accurately screens patients, and determines the appropriate examination based on clinical and scheduling requirements.
• Provides patients with accurate and pertinent information regarding scheduled examinations, preparation requirements, and other applicable instructions.
• Performs other duties and responsibilities assigned to support departmental operations and organizational needs.

Skills

Radiology scheduling

Modalities knowledge

Multi-tasking

Attention to detail

Collaboration

Leadership experience

Education

High School Diploma or GED

Job description

Lead, Patient Access | Englewood, CO
Reports to Manager of Patient Access and Registration
Employment Type: Full Time. This position is 100% based in-office in Englewood, Colorado. Local candidates only.
Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and offer a variety of exams using state of the art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, X-Ray, and image guided biopsies. Our mission is to improve the health of patients in the communities we serve by proving them with the highest quality imaging and associated medical care.

Job Responsibilities:

• Provides daily direction, guidance, and support to team members to ensure effective workflow and productivity.
• Trains and mentors team members on department processes, procedures, and job responsibilities.
• Reviews and audits team member work for accuracy, completeness, and compliance with established standards.
• Serves as a designated backup to the Manager and assumes appropriate leadership responsibilities during the Manager’s absence.
• Serves as a resource for team members by answering questions, resolving issues, and providing guidance on daily operations.
• Assists the Manager with the development, review, and implementation of departmental policies and procedures.
• Represents the department at meetings and communicates relevant information to the team when the Manager is unavailable.
• Assists the Manager with the preparation and completion of annual performance evaluations and 90-day performance evaluations.
• Schedules radiology examinations by telephone across all modalities, accurately screens patients, and determines the appropriate examination based on clinical and scheduling requirements.
• Provides patients with accurate and pertinent information regarding scheduled examinations, preparation requirements, and other applicable instructions.
• Performs other duties and responsibilities assigned to support departmental operations and organizational needs.

Supervisory Responsibilities:

• None

Experience/Skill Requirements:

• Previous radiology scheduling experience required
• Knowledge of all radiology modality scheduling preferred (Mammography, Ultrasound, MRI, CT, DXA, Pain Management)
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail
• Ability to collaborate effectively and build strong working relationships with other departments
• Previous leadership experience preferred

Education Requirements:

• High School Diploma or GED

Compensation is between $26.50 and $28.00 per hour.

In accordance with Colorado law, the range provided is Invision Sally Jobe's reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will receive applications on an ongoing basis and will remain open until filled.

Our benefits include:

• Medical, dental, and vision insurance
• Term life insurance, AD&D, and EAP
• Long Term Disability
• Generous Paid Time Off
• Paid holidays
• Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)

Full-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.