Patient Service Representative - Doctor's Office - Chesterfield

Esse Health; Chesterfield (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability

HSA/FSA

Fraud Protection

Legal

Pet

Job summary

Esse Health in Chesterfield, MO, is hiring a Patient Service Representative for our West County Internal Medicine office at 1585 Woodlake Drive. This full-time role offers a Monday–Friday schedule, 8:00 a.m. to 5:00 p.m., with no nights, weekends, or holidays.

Join a physician-led team focused on patient care and satisfaction. Primary duties include patient check-in/out, appointment scheduling, insurance verification, and co-pay collection.

Qualifications

• Formal training indicated by a high school diploma or equivalent.
• 1+ year(s) experience assisting the public, preferably in healthcare.
• Knowledge of medical terminology.
• Knowledge of health insurance plans (HMO, PPO, etc.).
• PC/Windows proficiency.
• Medical coding familiarity.
• Priority on patient comfort and satisfaction.
• Strong communication with physicians and coworkers.

Responsibilities

• Check-in/check-out patients.
• Schedule patient appointments.
• Collect co-payments.
• Verify insurance.
• Register patients and update demographics.
• Answer incoming calls.
• Balance monies at day end.
• Enter physician-related charges if required.
• Bill hospital/nursing home charges if needed.

Skills

Patient service

Communication skills

PC/Windows proficiency

Medical terminology

Health insurance knowledge

Positive attitude

Teamwork

Education

High school diploma or equivalent

Job description

Job Details

Posting Details

• • Posted on November 5, 2026

Locations

• Esse Health West County
  Chesterfield, MO 63017, USA
  
• Office Clerical
• Full-Time
• Requisition #: PATIE007595

Description

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

SIGN ON BONUS ELIGIBLE!!

Join Our Team:

We are searching for a Patient Service Representative for our West County Internal Medicine office located at 1585 Woodlake Drive in Chesterfield!

Opportunity:

• Full-time opening
• Monday - Friday, 8:00 a.m. - 5.00 p.m.
• No nights, weekends, or holidays
• Outpatient clinical practice
• Benefit eligible position

Day-to-Day:

• Perform patient check-in/check-out
• Schedule patient appointments
• Collect co-payments
• Verify insurance
• Register patients/update patient demographics
• Answer the telephone
• Balance monies at day end
• May be required to enter physician-related charges into the computer
• May be required to bill hospital/nursing home charges

Who we are seeking (preferred):

• The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1 or more years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology,
• Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
• PC/Windows proficiency.
• Medical coding familiarity.
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

• Physician-led, supportive practice environment
• Benefits the first of the month following your hire date
• Available benefits: Medical,Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays
• 401k match + profit sharing
• Tuition reimbursement
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.