Patient Service Representative- Cayuga Medical Center Cayuga Birth Place- Full Time- Nights

CH_050 Cayuga Medical Center at Ithaca, Inc.; Hayts Corner (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is seeking a Patient Service Representative for Cayuga Medical Center Cayuga Birth Place. This full-time night position focuses on check-in, billing tasks, and patient scheduling in a busy medical office setting.

Candidates should have a high school diploma and experience with medical office workflows; Medent and Microsoft Office proficiency is preferred. Join a team dedicated to compassionate, accessible care in Ithaca, NY.

Qualifications

• High school diploma or equivalent.
• Previous medical office experience preferred.
• Knowledge of Medent and Microsoft Office preferred.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Schedule appointments

Time management

Computer skills

Education

High school diploma or equivalent

Tools

Medent

Microsoft Office

Job description

About Cayuga Health

About Cayuga Health Cayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca; Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40+ specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility. Cayuga Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve. Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Cayuga Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch. We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities. Learn more at www.cayugahealth.org.

Patient Service Representative- Cayuga Medical Center Cayuga Birth Place- Full Time- Nights

When two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused on our region's changing needs and your wellbeing. More than a group of experienced caregivers, Centralus Health is a partnership of advocates who strive to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home. Beyond clinical outcomes, it's strengthening community connections and setting a higher standard for quality that's exceptionally personal. Centralus Health is central to wellness-for all of us.

Roles and Responsibilities

• Check in patients upon arrival
• Verify/update patient demographics
• Collect outstanding balances and co-pays
• Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders
• Take messages and triage phone calls

Required Skills and Experience

• Schedule patient appointments
• Good time management and prioritization skills
• Good computer skills- Medent and Microsoft Office are utilized
• High school diploma or equivalent

Preferred Skills and Experience

• Previous medical office experience preferred
• College-level training/education in a healthcare support field preferred
• Previous EMR use/training helpful

Physical Requirements

• Sitting-- 90%
• Standing-- 10%
• Reaching-- 50%
• Bending-- 20%
• Lifting-- must be able to lift 25 lb.

Location and Travel Requirements

• Location: Cayuga Medical Center- 101 Dates Drive, Ithaca, NY 14850
• Shift: Three(3) 12-hour shifts per week 7pm - 7am; weekends and holidays as assigned
• Travel: 0% Travel can be expected in this role

Pay Range Disclosure

• Standard rate of $18.50 - $23.00 per hour plus benefits

Centralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. We're excited you're considering joining our team. At Centralus Health, we foster a culture of care, trust, and belonging. Here, you’ll have the opportunity to grow and thrive in your career while making meaningful connections with patients, families, colleagues, and communities.