Patient Service Representative

Dentalcenter In; Westfield (MA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Dental Care Alliance is hiring a Patient Service Representative in Westfield, MA. The role focuses on greeting patients, scheduling, and handling calls with courtesy, accuracy, and professionalism.

The ideal candidate has experience in a dental or healthcare setting, knowledge of insurance plans, and strong customer service skills to support both patients and the office team. This is a full-time, on-site position in a busy dental office.

Qualifications

• Experience working in a dental, medical, or health-care office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Skills

Customer service

Telephone handling

Insurance knowledge

Healthcare office experience

Job description

Job Title

Patient Service Representative

Job ID

2026-36109

# of Openings

1

Job Locations

US-MA-Westfield

Type

Full-Time

Category

Field Office Staff

Location : Location

US-MA-Westfield

Job Post Information* : Posted Date

8/19/2026

Job Post Information* : External Company Name

Dental Care Alliance

Job Post Information* : External Company URL

www.dentalcarealliance.net

Location : Postal Code

01085

Location : Address

451 East Main Str

• Experience working in a dental, medical, or other health-care office
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.