Patient Service Representative

Dental Care Alliance; New Jersey; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team environment

Job summary

Moorestown Dental is seeking a Patient Service Representative in Moorestown, New Jersey to provide high-level patient care within a team-based environment. The role focuses on greeting patients, scheduling, and handling payments while supporting a welcoming dental practice.

Ideal candidates have experience in dental/medical offices and strong customer service skills, with knowledge of insurance plans considered a plus. We offer comprehensive benefits and a team-oriented workplace.

Qualifications

• Experience working in a dental/medical office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Exceptional customer service and communication skills.

Responsibilities

• Greet patients and acknowledge them on arrival.
• Respond to questions per policy and manage appointments.
• Answer telephones and schedule appointments.
• Maintain appointment book and confirm visits.
• Post charges and payments to patient accounts.
• Keep waiting area clean and welcoming.

Skills

Customer service

Telephone skills

Scheduling

Insurance knowledge

Job description

Overview

Moorestown Dentalis looking for a Patient Service Representative in Moorestown, New Jersey, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

What we offer:

• Pay: min$20-max$24 per hour
• Full time: Monday: 7:00 am to 5:30, Tuesday: 7:00 am to 6:30 pm, Wednesday: 11:00 am to 2:00 pm, Thursday 7:00 am to 5:30 pm, Friday: 7:0 a m to 1:30 pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:Wecomply withall minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.