Patient Service Representative

Prime Healthcare; Joliet (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K retirement plan

Tuition reimbursement

Job summary

Prime Healthcare is seeking a hospital front desk/clerical professional in Joliet, IL. The role entails greeting patients and visitors, providing information, and coordinating with multiple departments to ensure smooth patient flow.

Responsibilities include scheduling appointments, managing phone inquiries, and assisting with basic clerical tasks. A friendly demeanor, strong communication, and reliable attendance are essential for success.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate, preferred.

Responsibilities

• Greet customers, provide information, and communicate with other departments.
• Schedule appointments.

Skills

Customer service

Communication

Appointment scheduling

Office equipment familiarity

Education

High School diploma or equivalent

Tools

Office equipment

Job description

Overview

• Department: Surgery
• Schedule: Monday-Friday
• Facility: Prime Healthcare- St Joseph Hospital
• Location: 330 N Madison, Joliet IL

Responsibilities

Responsible for greeting customers, providing information, and communicating with other departments. Responsible for appointment scheduling.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School diploma or equivalent required.

2. Minimum of one year experience in customer service.

3. Six (6) months experience in a health care setting and office equipment preferred.

4. Current BLS certificate, preferred.

Pay Transparency

Prime Healthcare Illinois Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.20 to $24.26. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

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Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf