Patient Account Registrar

Saint Joseph Hospital - Elgin; Elgin (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

Saint Joseph Hospital - Elgin is seeking a Patient Account Registrar to interview patients or their representatives to obtain demographics and to secure insurance information, eligibility, benefits and authorizations as applicable. This role works closely with Admitting, PBX operator functions and reception areas.

The position requires effective communication, knowledge of medical terminology, and the ability to multi-task while maintaining accuracy.

Qualifications

• Strong verbal and written communication skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving abilities.
• Customer service experience is required.

Responsibilities

• Interview patients or representatives to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Input and retrieve data using computer systems.
• Coordinate with Admitting department, PBX operator, and reception areas.

Skills

Effective written and verbal iletişim

Multi-tasking

Analytical and problem-solving skills

Customer service experience

Knowledge of medical terminology

Education

High School Graduate or GED Equivalent

Job description

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Overview

Schedule: Full-Time Days

Hours 6:30am-3pm

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Pay Transparency

Saint Joseph Hospital - Elgin offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.20 to $23.01. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf