Patient Service Rep, Sea View - Irvine

CHOC Children's; Irvine, Northern (CA, KY); Hybrid; USD 32,000 - 44,000; Full time

Job summary

CHOC Children's in Irvine seeks a Patient Service Representative for Sea View Pediatrics Medical Group. You will greet patients and families, assist with check-in, and help schedule and confirm appointments.

The role requires strong communication, basic computer skills and experience in front office or medical practice. Bilingual in English/ Spanish or English/ Vietnamese is a plus.

Qualifications

• High School Diploma or GED required.
• Preferred Medical Office courses or related post-secondary education.
• Experience with EMR and scheduling/billing is a plus.

Responsibilities

• Greet, assist and direct patients and families during check-in.
• Schedule appointments, confirm details and collect accurate information.
• Coordinate with providers, staff and billing to ensure smooth patient flow.

Skills

MS Office

Customer service

Interpersonal skills

Multitasking

Education

High School Diploma/GED

Medical Office courses

Tools

EMR

Practice management systems

Scheduling software

Job description

## Patient Service Rep, Sea View - IrvineApply: Sea View Pediatrics Medical Group - Irvine: Full time: Posted Today: End Date: September 30, 2026 (6 days left to apply): R-33534**Work Location**Irvine, California**Work Shift**Day – 08hrs (United States of America)**Why CHOC?**At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.**Environmental Sustainability Statement**Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.**Job Summary**The Practice Patient Services Representative is responsible for greeting, assisting and directing patients and their families through the appointment check in process. Assists with appointment scheduling, confirmations and ensures thorough and complete information is obtained to facilitate the appointment process. Interacts with providers, practice staff, and billing representatives. Exceptional communication and interpersonal skills are required for superior customer service.**Pay Range**Minimum $23.00 Midpoint $27.94 Maximum $32.88*Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.***Experience**\\* Required: Minimum of six (6) months of customer service, clerical or front office experience.\\* Preferred: Experience in a medical practice, clinic or office setting. Experience with electronic medical records (EMR) and practice management systems (scheduling/billing).**Education** \\* Required: High School Diploma/ GED or equivalent.\\* Preferred: Some post High School education, to include Medical Office courses. **Specialized Skills** \\* Required: Working knowledge of computers and Microsoft Office Suite. Ability to handle interruptions in work-tasks due to greeting people and answering multi-phone lines. Excellent interpersonal skills, judgement with the ability to work harmoniously with others.\\* Preferred: Medical terminology knowledge such as CPT & ICD10 coding. Bilingual in English/ Spanish or English/Vietnamese. Knowledge of scheduling software products and processes. **Licensure**\\* Required: Basic Life Support (BLS)**Work Environments - Functional Demand:**Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.## **Physical Activity Requirements:**Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation**Physical Activity Lifting**Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%**Sensory Requirements:**Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision**Environment Requirements:**Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations**Non-Discrimination Statement:**CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.