Patient Service Rep

HERITAGE OPERATIONS GROUP LLC; Springfield (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

DailyPay

Paid Time Off

Paid holidays

Health Insurance for full-time

Dental Insurance for full-time

Vision Insurance for full-time

Employer-Paid Life Insurance for full-

Employee Assistance Program

Voluntary Benefit Plans for all staff

Wellness Program

Continuing education through Learning…

Job summary

Heritage Operations Group LLC is seeking a friendly Medical Receptionist in Springfield, IL to manage front desk duties, scheduling, and patient registration. You will coordinate with the team, verify insurance, and support billing while maintaining HIPAA-compliant records.

This full-time role offers benefits and a positive work environment. The ideal candidate will provide exceptional customer service and adapt to a fast-paced medical office. Training is available for the right person.

Qualifications

• Must have strong customer service and communication skills.
• Ability to multitask in a fast-paced medical setting.
• Team player with a positive attitude.
• We value experience but will train the right candidate.
• High school diploma or equivalent.
• Ability to sit, stand, walk, and perform basic office tasks.
• Occasional travel between practice locations.
• Competitive compensation and benefits.
• Paid Time Off and paid holidays.
• Health, dental, vision and life insurance for full-time employees.

Responsibilities

• Greet patients, schedule appointments, and update records.
• Verify insurance, process payments, and assist with billing.
• Maintain accurate patient files while following HIPAA guidelines.
• Handle phone calls, faxes, and other administrative tasks.
• Keep the front desk area clean and welcoming.

Skills

Customer service

Multitasking

Team player

Training provided

High school diploma

Physical ability

Travel flexibility

Education

High school diploma

Job description

About Us
We are a busy eye care practice looking for a friendly and organized Medical Receptionist to join our team. You’ll be the first point of contact for patients, helping with scheduling, registration, insurance, and general office tasks.

This is a full-time opportunity.

Responsibilities

• Greet patients, schedule appointments, and update records
• Verify insurance, process payments, and assist with billing
• Maintain accurate patient files while following HIPAA guidelines
• Handle phone calls, faxes, and other administrative tasks
• Keep the front desk area clean and welcoming

Qualifications

• Strong customer service and communication skills
• Ability to multitask in a fast-paced medical setting
• Team player with a positive attitude
• We value experience but will train the right candidate!
• High school diploma or equivalent
• Ability to sit, stand, walk, and perform basic office tasks
• Occasional travel between practice locations (if needed)
• Competitive Compensation
• DailyPay
• Paid Time Off
• Paid holidays
• Health Insurance for full-time employees
• Dental Insurance for full-time employees
• Vision Insurance for full-time employees
• Employer-Paid Life Insurance for full-time employees
• Employee Assistance Program
• Voluntary Benefit Plans offered to full- and part-time employees
• Wellness Program
• Free continuing education through our Learning Management System
• Great team to work alongside!
• *Further benefit details listed on total rewards guide

Location(s)

Pay Range $16.00 - $18.00 / hour

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

undefined

Company Website

Employer Privacy Policy

EQUAL EMPLOYMENT OPPORTUNITY

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to actual or perceived race, color, religion, sex, gender, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, ancestry, military status, military discharge status or status as a covered veteran, genetic information or predisposition, ancestry, creed, order of protection status, or any other protected category as provided by applicable federal, state, and local laws. Our company expressly prohibits any form of unlawful employee discrimination or harassment based on any of the aforementioned characteristics. Our company complies with all applicable federal, state, and local laws governing nondiscrimination in every location in which our company has facilities. This policy of Equal Employment applies to all aspects of the employment relationship.

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service