Patient Service Rep

HERITAGE OPERATIONS GROUP LLC; Jacksonville (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance for full-time

Paid Time Off

Paid holidays

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

Employee Assistance Program

Wellness Program

Free continuing education

DailyPay

Job summary

Heritage Operations Group LLC is seeking a friendly Medical Receptionist for our eye care practice in Jacksonville. You will be the first contact for patients, handling scheduling, registration, insurance, and routine front-desk tasks with a patient-first approach.

The role is full-time, with benefits including health coverage, paid time off, and education opportunities. The position requires strong communication and multitasking skills in a busy medical setting.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced medical setting.
• Team player with a positive attitude.
• We value experience but will train the right candidate!
• High school diploma or equivalent.
• Ability to sit, stand, walk, and perform basic office tasks.

Responsibilities

• Greet patients, schedule appointments, and update records.
• Verify insurance, process payments, and assist with billing.
• Maintain accurate patient files while following HIPAA guidelines.
• Handle phone calls, faxes, and other administrative tasks.
• Keep the front desk area welcoming.

Skills

Customer service

Communication

Multitasking

Team player

Positive attitude

Education

High school diploma or equivalent

Job description

About Us

We are a busy eye care practice looking for a friendly and organized Medical Receptionist to join our team. You’ll be the first point of contact for patients, helping with scheduling, registration, insurance, and general office tasks.

This is a full-time opportunity.

Responsibilities

• Greet patients, schedule appointments, and update records


• Verify insurance, process payments, and assist with billing


• Maintain accurate patient files while following HIPAA guidelines


• Handle phone calls, faxes, and other administrative tasks


• Keep the front desk area clean and welcoming

Qualifications

• Strong customer service and communication skills


• Ability to multitask in a fast-paced medical setting


• Team player with a positive attitude


• We value experience but will train the right candidate!


• High school diploma or equivalent


• Ability to sit, stand, walk, and perform basic office tasks


• Occasional travel between practice locations (if needed)


• Competitive Compensation


• DailyPay


• Paid Time Off


• Paid holidays


• Health Insurance for full-time employees


• Dental Insurance for full-time employees


• Vision Insurance for full-time employees


• Employer-Paid Life Insurance for full-time employees


• Employee Assistance Program


• Voluntary Benefit Plans offered to full- and part-time employees


• Wellness Program


• Free continuing education through our Learning Management System


• Great team to work alongside!


• *Further benefit details listed on total rewards guide

Location(s)

Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $16.00 - $18.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to \"Pay Transparency Law\"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

EQUAL EMPLOYMENT OPPORTUNITY

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to actual or perceived race, color, religion, sex, gender, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, ancestry, military status, military discharge status or status as a covered veteran, genetic information or predisposition, ancestry, creed, order of protection status, or any other protected category as provided by applicable federal, state, and local laws. Our company expressly prohibits any form of unlawful employee discrimination or harassment based on any of the aforementioned characteristics. Our company complies with all applicable federal, state, and local laws governing nondiscrimination in every location in which our company has facilities. This policy of Equal Employment applies to all aspects of the employment relationship.