Patient Service Rep

Saint Mary of Nazareth Hospital; Chicago (IL); Presencial; USD 2 369 000 - 3 342 000; Tempo integral

Resumo da oferta

Saint Mary of Nazareth Hospital in Chicago, IL, is seeking a courteous front desk associate. You will greet patients and visitors, provide information, schedule appointments, and coordinate with multiple departments in a fast-paced setting.

Requirements include a high school diploma, at least one year in customer service, six months in healthcare, and current BLS. Bilingual Spanish-English and EPIC experience are highly valued.

Qualificações

• High School diploma or equivalent required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate.

Responsabilidades

• Greeting customers, providing information, and communicating with other departments.
• Appointment scheduling.

Conhecimentos

Bilingual Spanish-English

Formação académica

High School diploma or equivalent

Current BLS certificate

Ferramentas

EPIC experience

Descrição da oferta de emprego

Overview

• Schedule: Monday-Friday- 8:30am-5pm (Flex as needed) - No weekend rotation!
• Facility: St. Mary of Nazareth Hospital
• Location: Chicago, IL 60622

What We Are Looking For

• Bilingual in Spanish and English.
• Previous EPIC experience
• Ability to thrive in a fast-paced, high-volume office environment while maintaining exceptional attention to detail.
• Demonstrated ability to work independently and manage responsibilities with minimal supervision.
• Prior experience with physician offers and provider recruitment processes preferred.

Responsibilities

Responsible for greeting customers, providing information, and communicating with other departments. Responsible for appointment scheduling.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• High School diploma or equivalent required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate.

Pay Transparency

Saint Mary of Nazareth Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.20 to $24.26. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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