Patient Service Navigator

Northwell Health; Hillside Manor (NY); On-site; USD 27,552,000 - 38,573,000; Full time

Job summary

Northwell Health seeks a hospital transport professional to escort patients and operate transport equipment within the facility, following policies and procedures. You will record transport data in the tracking system and assist clinical staff with patient movement while maintaining infection control practices.

The role requires a High School Diploma and BLS or equivalent certification within 3 months of hire.

Qualifications

• Strong communication and effective interaction with patients and staff.
• Knowledge of patient transfer techniques and related body mechanics.
• Familiarity with infection control practices and safety policies.

Responsibilities

• Escort or transport patients within the facility.
• Record patient movement in transport tracking system.
• Assist with lifting/moving patients and handling equipment.
• Ensure IV and oxygen tanks are properly handled and set up.
• Operate transport equipment and assist with patient readiness for transport.
• Provide basic life support if needed until code team arrives.

Skills

Communication skills

Patient transfer techniques

Body mechanics awareness

Education

High School Diploma

Job description

Escorts or transports patients within facility. Records patient movement in transport tracking system. Picks-up and delivers materials and equipment. Assists in performing related routine clerical duties or duties related to specialty areas of assignment.

Job Responsibility

• Cleans, maintains and operates transport equipment and operates elevators to move or escort patients/visitors to and from various hospital areas, as directed, following established operating policies and procedures.
  
  
  
  • Receives formal instruction/direction upon pick-up and provides formal hand-off report at destination, when not required to stay with patient.
  
  
  • Reports any changes in patient status/condition during transport.
  
  
  • Removes and reports defective equipment to supervisor.
  
  
  • Assists clinical staff with lifting and moving patients for transfer and transport.
  
  
  • Ensures I.V and oxygen tanks are handled, set-up and operating according to established procedures and orders.
  
  
  • Cleans transportation equipment according to Infection Control protocols.
  
  
  
  


• Evaluates patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available.


• Recognizes cardio-pulmonary distress symptoms, sends for code team and provides interim basic life support for airway management and cardiac arrests until code team arrives.


• Uses patient transport tracking system to record patient information; assignment acceptance and closure.


• Picks-up and delivers materials and equipment, as directed, to various offices and departments within the Hospital according to related operating policies and procedures.


• Accesses medication delivery and/or medication areas, as authorized, in the performance of required duties, as needed.


• Performs related duties, as required.

ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.


• Basic Life Support (BLS) or equivalent certification within the first three (3) months from Date of Hire, required.


• Prior hospital experience, preferred.


• Demonstrated knowledge of patient transfer/transport techniques, and related body mechanics.


• Knowledge of basic related Safety and Infection Control policies and practices.


• Ability to utilize electronic technology for data input.


• Ability to communicate effectively.

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).