Patient Service Coordinator - Full Time - Wesley Chapel

Socket.dev; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental, Vision, and Medical Insurance

Paid Time Off

401K: We encourage all employees to...

Job summary

My Health Onsite is seeking a patient services associate to join our onsite health center team in Wesley Chapel, FL.You will greet patients, manage check-ins, and coordinate records and referrals, ensuring confidentiality and accurate scheduling.

Ideal candidates have a High School Diploma, medical office experience, and proficiency with EMR systems and Microsoft Office. This role offers stable hours, benefits, and a collaborative work environment.

Qualifications

• High School Diploma or equivalent required.
• Experience in a medical setting with EMR is preferred.
• Proficiency with medical terminology and office software.

Responsibilities

• Greet patients cheerfully and check them in.
• Maintain patient confidentiality and care information.
• Coordinate release of medical records and referrals.
• Review daily/weekly schedules for accuracy with providers.
• Prepare correspondence between providers and patients.
• Provide information and assistance to patients.
• Handle general office duties (scheduling, calls, scanning, faxing).

Skills

Customer service

Medical terminology

EMR

Outlook

Word

Excel

Communication skills

Teamwork

Friendly personality

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

My Health Onsite operates onsite and near-site health and wellness centers. We deliver advanced personalized work-site healthcare solutions to employers that enhance patient engagement while proactively improving health outcomes. Our medical team takes time to build strong relationships. No one is rushed in and out, and no one is a "number." Patients may access a range of medical services including x-ray, an onsite pharmacy, wellness services, treatment for acute illnesses and chronic conditions. Our programs go beyond caring for the sick and injured - we make prevention our number one goal.

Schedule:Monday - 8am-5pm, Tuesday - 7am-4pm,Wednesday -10am-7pm,Thursday - 8am-5pm,Friday - 8am-5pm

Essential Responsibilities:

• Cheerfully greet and check in patients
• Maintain patient confidence and ensure confidentiality of patient care information
• Coordination and tracking release and request for patient medical records
• Coordination and tracking of patient referrals to outside imaging and medical providers
• Review daily and weekly patient schedules for accurate appointment times and providers
• Prepare correspondence between medical providers and patients
• Provide information and assistance to patients
• Perform general office duties such as scheduling appointments, answering phone, scanning and faxing

Minimum Qualifications:

• High School Diploma
• Prior experience in medical setting and with an EMR
• Working knowledge of medical terminology
• Excellent customer service skills
• Strong knowledge of computer systems including Microsoft Outlook, Word and Excel
• Ability to effectively communicate with staff and patients using excellent written and verbal skills
• Friendly personality and ability to work well as a team member

Benefits:

• Dental, Vision, and Medical Insurance
• Paid Time Off
• 401K: We encourage all employees to participate in our company-sponsored 401k retirement plan. All employees are eligible to enroll after 6 months of employment. MHO will match 100% of the first 4% of the pay you contribute to the plan through salary deferral.

My Health Onsite is an equal opportunity employer and a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.