Patient Service Coordinator-Cardiovascular Surgery

MaineHealth Accountable Care Organization; Portland (ME); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth Accountable Care Organization in Portland, ME seeks a Patient Service Coordinator for our Cardiovascular Surgery clinic. This role supports patients through pre-op testing, scheduling, and post-op appointments, ensuring smooth coordination with our surgeons and care teams.

The position offers consistent day shifts, onsite work, and a focus on accuracy, communication, and compassionate patient service.

Qualifications

• Two years of administrative patient service experience.
• Strong organizational, communication, and multitasking skills.
• Proactive, team-oriented attitude with a passion for helping others.
• Comfort with electronic medical records and scheduling systems.
• Ability to work onsite with limited remote flexibility after 1 year of onsite training.

Responsibilities

• Manage complex scheduling and coordination for patient appointments and procedures.
• Serve as a point of contact for patients, families, and providers.
• Provide administrative and clerical support within a fast-paced clinical environment.
• Help maintain continuity of care through excellent communication and attention to detail.

Skills

Administrative experience

Organizational skills

Communication

Multitasking

Team-oriented

EMR familiarity

Scheduling systems

Onsite work after training

Education

High school diploma or GED preferred

Tools

EMR systems

Job description

Location: Portland, ME
Facility: Medical Group Practices
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 85286
Date Posted: Sep 8, 2026

Clerical/Administrative Support
Req #: 85286

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Location: 818 Congress St, Portland, ME
Department: MaineHealth Cardiovascular Surgery – Clinic Practice
Schedule: Monday–Friday, consistent hours | Day shift (7:30 AM - 4:00PM or 8:00 AM- 4:30 PM)
Remote Flexibility: No- onsite only

Are you highly organized, detail-oriented, and passionate about supporting patients during their most important health journeys? MaineHealth is seeking a Patient Service Coordinator to join our Cardiovascular Surgery team in Portland.

In this vital role, you will be the front-line support for patients undergoing open-heart surgery, assisting them through pre-op testing, surgical scheduling, and post-op appointments. Our surgeons rely heavily on their PSCs , and you’ll play a key role in keeping care moving forward.

What You’ll Do:

• Manage complex scheduling and coordination for patient appointments and procedures

• Serve as a point of contact for patients, families, and providers

• Provide administrative and clerical support within a fast-paced clinical environment

• Help maintain continuity of care through excellent communication and attention to detail

What We’re Looking For:

• 2+ years of administrative experience in a patient services setting

• Strong organizational, communication, and multitasking skills

• A proactive, team-oriented attitude with a passion for helping others

• Comfort with electronic medical records and scheduling systems

• Ability to work onsite with limited remote flexibility after 1 year of onsite training

Why Join Us?

You’ll be part of a fantastic surgical team dedicated to compassionate, patient-centered care. Our office thrives on collaboration, respect, and a shared mission to make a difference. We’ll support your ongoing learning and development— your contributions matter here.

So come on— bring your personality, skills, and heart to our Cardiovascular Surgery team and help us deliver care that truly changes lives.

Summary:
The Patient Service Coordinator role manages complex scheduling for the practice and is responsible for providing administrative and office support for patients and providers.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Two years of administrative patient service experience.
• Additional Skills/Requirements Required: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire.

• paid parental leave
• flexible work options
• student loan assistance
• professional development opportunities
• well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $21.09to $27.12 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [email protected]