Patient Service Coordinator- Cardiology

ProMedica; Sylvania (AL); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Comprehensive benefits package

Descripción de la vacante

ProMedica is seeking a Patient Service Coordinator in the Cardiology department at Toledo. You will greet and register patients, answer calls, schedule appointments, and help maintain the provider's calendar while supporting clinical staff as needed.

The role requires a high school diploma and at least 1 year in customer service or clerical work; EPIC EMS experience is preferred. ProMedica offers flexible benefits and a comprehensive benefits package.

Formación

• High school diploma or equivalent.
• 1 year experience in a customer service or clerical setting.
• Working knowledge of medical terminology, third party billing and referral procedures is preferred.
• 3 years' experience in a clerical or office function is preferred.
• 1 year experience in a medical office setting is preferred.

Responsabilidades

• Greet and register patients, answer calls, take messages and schedule/reschedule appointments.
• Maintain the provider's schedule and assist with outgoing calls to patients, pharmacies or other providers.
• Support clinical staff as needed and ensure a positive patient experience.

Educación

High school diploma or equivalent

Herramientas

EPIC EMS

Medical terminology knowledge

Third-party billing knowledge

Referral procedures

Descripción del empleo

Location:

Physicians - Cardiology - Toledo

Department:

Cardiology

Weekly Hours:

40

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

As the first team member a patient interacts with at a physician practice, the Patient Service Coordinator creates a positive, inviting tone.

In this role, you greet and register patients, answer phone calls, take messages and schedule and reschedule patient appointments. You will also maintain the provider's schedule.

You will assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed.

The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• High school diploma or equivalent
• 1 year experience in a customer service or clerical setting

PREFERRED REQUIREMENTS

• Associates degree
• Working knowledge of medical terminology, third party billing and referral procedures
• Experience with EPIC EMS
• 3 years' experience in a clerical or office function
• 1 year experience in a medical office setting

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health.For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [e-mail]

Equal Opportunity Employer/Drug-Free Workplace