Patient Service Coordinator

Blue Cloud Pediatric Surgery Centers, LLC; Fresno (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

FSA/HSA

PTO

Disability & 401K

No on call / no holidays / no weekends

Job summary

Blue Cloud Pediatric Surgery Centers, LLC is hiring a Patient Service Coordinator in Fresno, CA. The role involves greeting and registering patients, managing appointments, and distributing forms to families within a fast-paced pediatric dental setting.

The ideal candidate has 2–3 years of customer service experience in a medical/dental office, strong communication skills, and proficiency with word processing and spreadsheets.

Qualifications

• 2 to 3 years of customer service experience in high-volume dental or medical office setting.
• Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
• Computer skills to include word processing and spreadsheet.

Responsibilities

• Greet and register patients and family members.
• Manage appointments and daily schedule.
• Manage and provide patients and their families with appropriate forms and informational documents.
• Provide customer service.
• Escalate any issues, questions, or calls to the appropriate parties.

Skills

Customer service

Communication

Scheduling

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Job description

NOW HIRING

PATIENT SERVICE COORDINATOR

ABOUT US

Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.

As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.

Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!

OUR VISION & VALUES

At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.

• We cheerfully work hard
• We are individually empathetic
• We keep our commitments

ABOUT YOU

You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.

YOU WILL

• Greet and register patients and family members
• Manage appointments and daily schedule
• Manage and provide patients and their families with appropriate forms and informational documents
• Provide Customer service
• Escalate any issues, questions, or calls to the appropriate parties

YOU HAVE

Requirements + Qualifications

• High School Diploma or equivalent
• 2 to 3 years of customer service experience in high-volume dental or medical office setting.
• Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
• Computer skills to include word processing and spreadsheet.

Preferred

• Strong background in patient care environment
• Bilingual (English/Spanish)

BENEFITS

• We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
• No on call, no holidays, no weekends

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.