Patient Service Coordinator

National Spine & Pain Centers; Charlottesville (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in pain management is seeking a dedicated Patient Service Coordinator. This role is vital in ensuring smooth patient check-in/out processes and maintaining accurate demographic information. You will work closely with patients, insurance providers, and medical professionals to facilitate a seamless experience. With a commitment to employee wellness, the company offers competitive benefits, including paid time off, tuition reimbursement, and comprehensive health coverage. If you are passionate about patient care and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Paid Time Off (PTO)

Tuition Reimbursement

401k with Employer Matching

Health, Vision, and Dental Benefits

Employer Paid Long Term Disability

Pet Wellness Coverage

Mental Health Resources

Employee Assistance Program

Discounts on Brands and Travel

Qualifications

• 1+ years of administrative experience in a medical office setting.
• Experience with EMR systems is essential.

Responsibilities

• Perform patient check-in/out and manage demographic information.
• Coordinate with patients and insurance for authorizations.

Skills

Administrative Medical Office Experience

Electronic Medical Records (EMR)

Patient Coordination

Insurance Verification

Education

High School Diploma or GED

Tools

EMR Systems

Job description

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Job Type

Full-time

Description

Reports To: Center Manager

Shift Schedule: Days, 8am - 5pm (varies)

Job Category: Administrative

Job Status: Non-Exempt

For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.

Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

What we offer

• Paid time off (PTO) & 8 company paid holidays
• Tuition reimbursement
• 401k with employer matching
• Competitive health, vision and dental benefits
• Employer paid long term disability benefits
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Tickets at Work- savings on favorite brands, travel, tickets, dining and more!

Responsibilities

• Perform patient check-in/out procedures, including entering demographic/insurance information into an EMR system, and collecting outstanding copays/balances.
• Coordinate with patients, insurance companies, and providers to maintain demographic information and obtain proper authorizations.
• Prepare charts for upcoming appointments and process medical records requests efficiently.

Minimum Requirements

• High school diploma or GED equivalent.
• At least one year of administrative medical office experience, preferably in a specialty practice.
• Experience with Electronic Medical Records (EMR) systems.
• Experience in Pain Management, Regenerative Medicine, or Orthopedics is strongly preferred.
• Must be authorized to work in the United States without requiring future sponsorship.
• Satisfactory background check including driving, criminal, employment, education, and social security verification.

National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.