Patient Service Coordinator

MedStar Health; Brandywine (MD); On-site; USD 25,761 - 45,075; Full time

Job summary

A leading healthcare organization is seeking a full-time Patient Service Coordinator in Brandywine, MD. The role involves providing excellent customer service to patients, managing patient intake, and coordinating patient flow. Candidates should have 6 months to 1 year of customer service experience, preferably in a healthcare setting, along with a high school diploma. The position offers a hiring range of $18.70 - $32.72 per hour.

Qualifications

• 6 months to 1 year of providing high quality customer service, preferably in a healthcare setting.
• Working knowledge of IDX/GE Centricity business preferred.

Responsibilities

• Serve as the initial contact person at the medical practice or hospital department.
• Manage the intake of patients into the practice.
• Perform check-in and check-out procedures.
• Coordinate efficient patient flow through the practice.
• Support organization initiatives related to new technology.

Skills

Customer service

Patient intake procedures

Education

High School Diploma

Tools

IDX/GE Centricity

Job description

General Summary of Position

MedStar Health is looking for a full‑time Patient Service Coordinator to join our team in Brandywine, MD.

As a Patient Service Coordinator, you will be responsible for providing the best customer service to patients by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, verifying insurance, taking copayments, and scheduling.

Join one of the largest healthcare systems in the Baltimore‑Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!

Primary Duties

• Serve as the initial contact person at the medical practice or hospital department and greet patients in a courteous and professional manner.
• Manage the intake of patients into the practice, screen for emergent conditions, register, verify, and explain patient responsibility for payment.
• Perform check‑in and check‑out procedures by inputting patient charges and verifying demographic and insurance information.
• Coordinate efficient patient flow through the practice or hospital department assigned.
• Support organization initiatives related to new technology, clinical programs, and improving the patient experience.

Qualifications

• 6 months to 1 year of providing high quality customer service required, preferably in a healthcare setting.
• Working knowledge of IDX/GE Centricity business preferred.
• High School Diploma.

Minimum Qualifications

Position has a hiring range of $18.70 - $32.72.