Patient Service Center Assistant

American Esoteric Laboratories; Austin, Northern (TX, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Work-life balance

Job summary

Clinical Pathology Laboratories, Inc. in Austin, TX is seeking a Patient Service Center Assistant to join our front line team. You will greet patients, manage check-ins, take calls, and enter patient data into our laboratory systems while delivering friendly, professional service.

This full-time role emphasizes accuracy, confidentiality of PHI, and collaboration with phlebotomists. A high school diploma and valid driver's license are required; commuting flexibility and team support make this a

Qualifications

• High School Diploma or equivalent is required.
• Excellent communication skills and the ability to multitask in a fast-paced environment.
• Basic computer and data entry skills.
• Valid driver’s license with clean driving record.

Responsibilities

• Greet and check in patients as they arrive at the Patient Service Center.
• Answer the phone and direct calls in a timely manner.
• Enter patient information into laboratory computer systems accurately.
• Provide a high level of customer service.
• Assist phlebotomists with gathering tubes and supplies for drawing patients.
• Champion safety, compliance, and quality control.

Skills

Excellent communication skills

Basic computer skills

Data entry skills

Education

High School Diploma or equivalent

Job description

## Patient Service Center AssistantApply: Austin, TX: Full time: Posted Yesterday: REQ-037689**Job Functions, Duties, Responsibilities and Position Qualifications:****We're not just a workplace - we're a Great Place to Work certified employer!**Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!You’ve got a passion for patient care. You’re personable, professional, and able to multitask. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. **Quality is in our DNA -- is it in yours?**This opportunity is full-time during first shift.**In this role, you will:*** Greet and check in patients as they enter the Patient Service Center.* Answer the phone and direct calls as needed in a timely manner.* Enter patients accurately into the laboratory computer systems.* Provide a high level of customer service.* Assist Phlebotomists with gathering tubes and supplies needed for drawing patients.* Champion safety, compliance, and quality control.**All you need is:*** High School Diploma or equivalent* A valid driver’s license and an excellent driving record for the past three years.* Excellent communication skills* Ability to work in a fast-paced environment* Basic computer and data entry skills**Bonus points if you’ve got:*** 2+ years of customer service experience**We’ll give you:*** Appreciation for your work* A feeling of satisfaction that you’ve helped people* Opportunity to grow in your profession* Free lab services for you and your eligible dependents* Work-life balance, including Paid Time Off and Paid Holidays* Competitive benefits including medical, dental, and vision insurance* Help saving for retirement, with a 401(k) that includes a generous company match* A sense of belonging – **we are a community!****We also want you to know:**This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.**Scheduled Weekly Hours:**40**Work Shift:****Job Category:**Laboratory Operations**Company:**Clinical Pathology Laboratories, Inc.