Patient Service Associate – Midshift

Ally Medical Management LLC; San Marcos (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Patient Service Representative at Ally Medical ER in San Marcos, Texas, will help patients understand policies, register at the front desk, verify insurance, and collect payment at the point of service. You will interact with patients to ensure smooth intake and accurate information capture.

You will enter patient information into the EHR and billing software, file records, maintain records per regulatory requirements, and share necessary medical records with providers upon request.

Qualifications

• Basic knowledge of medical terminology is required.
• Excellent active listening and a strong service orientation.
• Basic computer knowledge to handle EHR and billing software.
• Detail and multitask oriented to manage multiple tasks.

Responsibilities

• Provides front office registration duties such as collecting patient demographic information, inputting insurance information, verifying benefits, and acquiring signatures on ER consent forms.
• Enters all patient information into the EHR and billing software and completes the records by scanning all signed documents and medical reports in patient files.
• PSR will maintain and file the patient's records for a set period as required by DSHS in the appropriate area.
• Provides medical records to other providers as requested; upon completion of authorization to release information signed by the patient.
• Properly logs payment and cash receipts as required thru Square while maintaining the cash drawer during shift.
• Maintains accurate records for the billing office through the payment log regarding TOS payments and payer information.

Skills

Medical terminology

Active listening

Basic computer skills

Detail oriented

Education

High School Diploma/GED

CPR/BLS Certification

Job description

The Patient Service Representative at Ally Medical ER in San Marcos, Texas, will help patients understand policies, register at the front desk, verify insurance, and collect payment at the point of service. You will interact with patients to ensure smooth intake and accurate information capture.

You will enter patient information into the EHR and billing software, file records, maintain records per regulatory requirements, and share necessary medical records with providers upon request.