Patient Scheduling & Support Specialist

Waccamaw-Dermatology,-LLC; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Waccamaw Dermatology, LLC in Myrtle Beach, SC seeks a Patient Contact Center Representative to schedule appointments, answer inbound calls, and respond to messages in our online system, delivering professional and courteous service.

The role requires 1-2 years in a call center or customer service environment, a High School diploma, and strong communication with typing around 40 WPM. On-site work with a flexible schedule between 7:30am-5:30pm; four-day weeks with rotating days off may occur.

Qualifications

• High School diploma, or equivalent, required.
• 1-2 years call center or customer service experience required.
• Typing skills: average 40 WPM.

Responsibilities

• Answers phones, schedule and confirm patient appointments, and register patient demographic and insurance information.
• Ability to schedule for a wide variety of physicians/providers with multiple variations of scheduling needs.
• Ability to verify all insurance detail.
• Ability to multi-task and work in a fast-paced environment.
• Completes requests by greeting patients with courteous and respectful interactions via phone, email or portal.

Skills

Communication

Organizational skills

Typing speed

Education

High School diploma or equivalent

Job description

Waccamaw Dermatology, LLC in Myrtle Beach, SC seeks a Patient Contact Center Representative to schedule appointments, answer inbound calls, and respond to messages in our online system, delivering professional and courteous service.

The role requires 1-2 years in a call center or customer service environment, a High School diploma, and strong communication with typing around 40 WPM. On-site work with a flexible schedule between 7:30am-5:30pm; four-day weeks with rotating days off may occur.