Dermatology Care Coordinator & Authorization Specialist

Waccamaw-Dermatology,-LLC; Myrtle Beach (SC); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Waccamaw-Dermatology,-LLC in Myrtle Beach, SC is seeking a Treatment & Authorization Representative to coordinate patient care after diagnosis, communicate pathology results, educate patients on treatment plans, and obtain insurance authorizations for meds and procedures.

This role collaborates with providers, pharmacies, and insurers to ensure timely access to treatment while delivering compassionate service and accurate clinical documentation, with HIPAA compliance.

Qualifications

• Medical Assistant certification or equivalent clinical experience preferred.
• Dermatology experience strongly preferred.
• Prior authorization experience preferred; biologics experience is a plus.

Responsibilities

• Contact patients with pathology test results and communicate findings with professionalism and compassion.
• Explain provider-recommended treatment plans and answer patient questions within scope.
• Schedule procedures, surgeries, follow-up appointments, or additional treatment as directed by providers.
• Provide education regarding medications, procedures, and next steps in the patient's treatment plan.
• Document all patient interactions accurately in the EMR.
• Serve as a liaison between patients, providers, pharmacies, and insurance companies.
• Maintain knowledge of dermatology treatments, pathology terminology, and insurance authorization requirements.
• Communicate professionally with internal departments to coordinate patient care.
• Deliver outstanding customer service while maintaining empathy and professionalism during sensitive conversations.
• Ensure compliance with HIPAA, OSHA, and organizational policies.

Skills

Communication

Organization

Customer service

Multitasking

Medical terminology

Education

Medical Assistant certification or equivalent

Tools

EMR systems

Microsoft Office

Job description

Waccamaw-Dermatology,-LLC in Myrtle Beach, SC is seeking a Treatment & Authorization Representative to coordinate patient care after diagnosis, communicate pathology results, educate patients on treatment plans, and obtain insurance authorizations for meds and procedures.

This role collaborates with providers, pharmacies, and insurers to ensure timely access to treatment while delivering compassionate service and accurate clinical documentation, with HIPAA compliance.