Patient Scheduling Specialist

Hendrick Health; Abilene (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Hendrick Health in Abilene, Texas, seeks a Scheduling Representative to arrange patient appointments following medical procedures. The role may blend with receptionist or registration duties, requiring strong communication and organizational skills.

You will work with clinicians to capture scheduling preferences, maintain the master schedule, and generate reports on appointment patterns. A high school diploma or GED and at least 1 year of scheduling experience are required.

Qualifications

• High school diploma or GED required.
• At least 1 year of appointment scheduling experience.
• Knowledge of scheduling protocols in medical practices.
• Familiarity with manual and computerized scheduling systems.
• Ability to communicate clearly with physicians and patients about scheduling needs.

Responsibilities

• Schedule patient appointments for procedures following practice protocols.
• Coordinate with physicians and clinicians on scheduling preferences.
• Maintain master appointment schedule via manual or computerized systems.
• Produce reports on appointment patterns as needed.
• Multi-task effectively while handling calls, in-office patients, and staff pleasantly.

Skills

Scheduling procedures

Customer service

Communication with clinicians

Multitasking

Accuracy & reporting

Education

High school diploma or GED

Tools

Scheduling software

Office software

Job description

Hendrick Health in Abilene, Texas, seeks a Scheduling Representative to arrange patient appointments following medical procedures. The role may blend with receptionist or registration duties, requiring strong communication and organizational skills.

You will work with clinicians to capture scheduling preferences, maintain the master schedule, and generate reports on appointment patterns. A high school diploma or GED and at least 1 year of scheduling experience are required.