Patient Scheduling Coordinator

Cardinal Health, Inc.; Fresno (CA); Presencial; USD 32.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Descripción de la vacante

Cardinal Health, Inc. in Fresno, CA is seeking a Patient Scheduler to manage a high-volume imaging appointment schedule, ensuring procedures are booked accurately by modality, urgency, and protocol.

You will verify insurance coverage and obtain referrals, enter all appointment details into the EHR/RIS/PACS, coordinate with technologists and radiologists, and provide clear, patient-centered communication while upholding privacy and regulatory requirements.

Formación

• High school diploma or equivalent preferred.
• At least 1 year of healthcare scheduling experience, preferably within radiology or a high-volume medical office.
• Experience in a fast-paced environment or high-throughput clinical setting preferred.
• Familiarity with radiology terminology, procedures, and insurance authorization processes preferred.

Responsabilidades

• Schedule a high volume of imaging appointments daily, ensuring accuracy by modality, urgency and protocol.
• Provide patients with exam-specific preparation instructions and answer appointment questions.
• Verify insurance coverage and obtain referrals prior to scheduled exams.
• Review incoming orders for completeness and follow up with providers as needed.
• Coordinate with technologists and radiologists to confirm availability and time allotments.
• Enter all appointment information into the EHR and RIS/PACS accurately.
• Monitor and manage daily schedule to accommodate add-ons, cancellations, reschedules, and STATs.
• Maintain professionalism and customer service when communicating with patients and staff.
• Ensure compliance with privacy laws and regulatory requirements.

Conocimientos

Healthcare scheduling experience

Radiology workflow knowledge

Fast-paced environment

Educación

High school diploma or equivalent

Descripción del empleo

What Patient Scheduler contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice.

Patient Schedulers are responsible for booking and managing appointments for patients at a clinic, ensuring they see the right doctor at the appropriate time by coordinating schedules and minimizing wait times.

Responsibilities

• Schedule a high volume of imaging appointments daily, ensuring procedures are booked accurately based on modality, urgency, and protocol requirements.
• Provide patients with clear, exam-specific preparation instructions and answer questions related to their appointments.
• Verify insurance coverage and obtain necessary referrals prior to scheduled exams.
• Review incoming orders for completeness and follow up with referring providers for clarification or additional documentation as needed.
• Coordinate with technologists and radiologists to confirm availability and ensure proper time allotments are made for each procedure.
• Enter all appointment information accurately into the EHR and/or radiology information system (RIS/PACS).
• Monitor and manage the daily schedule to accommodate add-ons, cancellations, reschedules, and STAT requests.
• Maintain high levels of professionalism and customer service when communicating with patients, providers, and internal staff.
• Ensure compliance with departmental procedures, privacy laws, and regulatory requirements.

Qualifications

• High school diploma or equivalent preferred.
• At least 1 year of experience in healthcare scheduling, preferably within radiology or a high-volume medical office preferred.
• Experience working in a fast-paced environment or high-throughput clinical setting strongly preferred.
• Familiarity with radiology terminology, procedures, and insurance authorization processes preferred.

Location

Central Valley Medical and Women's Imaging 1125 E. Spruce Ave. Suite 103 Fresno, CA 93720

Anticipated hourly range: $23.00 per hour - $28.82 per hour

Bonus eligible: No

Benefits

• Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day.

With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.