Patient Scheduling & Care Specialist

Florida Cancer Specialists & Research Institute; Nevada (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Vision & Dental Insurance

401(k) Match

Tuition Reimbursement

Job summary

Florida Cancer Specialists & Research Institute in Naples, FL, is hiring for a Patient Contact Center role. The position involves handling calls, scheduling medical appointments, and assisting patients with registration and insurance information in a fast-paced environment.

The ideal candidate has at least 1 year of healthcare or call center experience, strong communication skills, and proficiency with standard office software.

Qualifications

• Minimum of high school diploma or equivalent.
• 1+ year healthcare experience preferred.
• Call center experience preferred.

Responsibilities

• Schedule appointments and register patients in the EMR.
• Answer inbound and outbound calls with professionalism.
• Enter and verify insurance and demographic information.
• Maintain schedules and meet performance metrics.

Skills

Customer service

Call center experience

Training & auditing

MS Office

Education

High School Diploma or equivalent

Tools

EHR

Job description

Florida Cancer Specialists & Research Institute in Naples, FL, is hiring for a Patient Contact Center role. The position involves handling calls, scheduling medical appointments, and assisting patients with registration and insurance information in a fast-paced environment.

The ideal candidate has at least 1 year of healthcare or call center experience, strong communication skills, and proficiency with standard office software.