Patient Scheduler - Perioperative Services

COUNTY OF MEEKER; Litchfield (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

County of Meeker is seeking a Perioperative Services Scheduler/Coordinator to organize and coordinate surgical and endoscopy procedures, support perioperative staff, and ensure accurate medical records and charges. The role emphasizes collaboration with nurses, surgeons, and healthcare professionals to optimize patient flow and compliance with hospital protocols.

The ideal candidate will have strong scheduling skills, proficiency in EPIC EMR, excellent communication, and a commitment to HIPAA

Qualifications

• Requires high school diploma or equivalent.
• Healthcare experience including scheduling and customer service.
• Knowledge of medical terminology and HIPAA protocols.
• Proficient with EPIC EMR and MS Office applications.

Responsibilities

• Schedule surgical and endoscopy procedures.
• Review and post charges accurately and timely.
• Provide excellent customer service to patients and staff.
• Collaborate with nurses, surgeons, and other healthcare professionals.

Skills

Scheduling

EPIC EMR

Communication

HIPAA compliance

AIDET

Multitasking

Education

High school diploma or equivalent

Medical assistant program (preferred)

Tools

EPIC EMR

Paycom HRIS

Microsoft Office Suite

Job description

Job SummaryThe Perioperative Services Scheduler/Coordinator plays a vital role in ensuring efficient operations within the surgical department. This position involves administrative and clerical support to the perioperative team, facilitating communication, coordinating patient flow, and maintaining accurate medical records and charges. The coordinator collaborates with nurses, surgeons, surgical techs, industry partners and other healthcare professionals to enhance patient care and ensure compliance with hospital protocols and regulatory standards.Essential Job FunctionsJob functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Job functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.Schedule surgical and endoscopy procedures.Accurately and proficiently review and post charges.Commitment to MMHC by modeling our mission and values.Demonstrate excellent customer service skills.Working knowledge of surgical needs for surgical procedures.Knowledge of and ability to adhere to unit and hospital policies and procedures.Ability to multitask and anticipate the needs of the unit and patient care team.Excellent communication skills.NOTE: This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position may be directed to perform job-related tasks other than those specifically presented in this job description.Minimum QualificationsRequires high school diploma or equivalent.Previous healthcare experience including scheduling and customer service experience.Knowledge, Skills & Abilities (KSAs)Knowledge of medical terminology.Excellent customer service and communication skills.Skilled at incorporating AIDET into professional practice.Knowledge of role in patient confidentiality and protecting patient information from unauthorized access, use or disclosure as defined by HIPAA.Ability to respond quickly and decisively to emergency situations and able to participate in shelter-in-place and disaster response protocols.Ability to work with interdisciplinary teams, communicating effectively with patients, families and healthcare providers.Ability to demonstrate the knowledge and skills essential for providing care to specific patient populations.Preferred QualificationsPrefer at least one-year related experience in a hospital or clinic setting.Prefer experience working with EPIC electronic health record system.Prefer previous scheduling experience.Prefer graduation from medical assistant program.Computer SkillsProficiency in Microsoft Office Suite (Word, Excel, Outlook), secure messaging applications, and collaborative tools (e.g.) Microsoft Teams, Google Workspace. Proficiency with Paycom HRIS system and related computer software necessary for this position i.e. Epic EMR.Reasoning & Critical ThinkingAbility to apply logical problem- solving and decision-making skills in both routine and occasionally complex situations. Support clinical teams by anticipating needs and responding to urgent requests with tact and efficiency.Language & Communication SkillsAbility to read, interpret, and act upon a variety of documents and information sources needed to successfully perform the essential functions of the position. Ability to write routine reports and correspondence. Skilled at communicating information and ideas clearly in both written and verbal formats, adapting tone, style, and messaging for a variety of audiences. Strong communication, customer service, and attention to detail.Mathematics & Analytical AbilitiesAbility to accurately perform basic mathematical calculations in all units of measure using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, etc. Verify insurance, copays, and billing information with strong numerical precision.Standards of EmploymentUnderstand and adhere to MMHC’s compliance standards as they appear in MMHC’s Compliance Program and related policies.Attend all mandatory education programs and demonstrate proficiency related to general safety and regulatory compliance.Attend all department-specific training, and demonstrate proficiency related to safety and job-related hazards.Understand and follow MMHC procedures for exposure control / blood borne and airborne pathogens.Comply with all relevant MMHC policies, procedures, guidelines, and all other regulatory standards and requirements.Attire is neat, clean, and appropriate for the work environment according to MMHC policy.Wear proper identification while on duty.Maintain confidentiality of all hospital and patient information at all times.Report to work on time and maintain defined standards for attendance.Attend mandatory meetings.Able to perform essential job duties that meet job performance expectations and organizational standards while upholding MMHC mission and values.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move (push/pull) up to 25 pounds and occasionally lift and/or move up to 35 pounds. Lifting/and or moving of more than 35 pounds shall require the use of an assistive device or team member assist. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to meet physical demands of rural hospital/clinic work, including during emergency situations and/or disaster protocols.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; needles or sharps; the challenges of variable hours, shifting resources, and work situations inherent in CAH/rural settings; Hazards and/or Biohazard Medications; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electric shock and radiation; bloodborne pathogens and exposed to latex. The noise level in the work environment is usually moderate.