Patient Scheduler, FT, Days

Prisma Health; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health in Greenville Memorial Hospital is seeking an Admissions Scheduling Clerk to coordinate patient scheduling for admissions, diagnostics and classes, verifying referrals and collecting required information.

This role supports timekeeping, payroll processes, and may assist with recruitment and on-call duties as needed, reporting to a supervisor within Medical Group Administration - Primary Care-Practice Operations.

Qualifications

• High School diploma or equivalent preferred.
• Two (2) years of related work experience preferred.

Responsibilities

• Schedule patients requiring admission, diagnostic procedures and/or classes, gathering demographic, clinical and financial information.
• Maintain logs for referrals, referral sources, missed visits, and complaints.
• Coordinate appointments and/or classes with clinical and clerical staff.

Skills

Scheduling procedures

Communication skills

Customer service

Telephone/Computer skills

Medical terminology

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.
• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent preferred
• Experience - Two (2) years of related work experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills And Abilities

• Knowledge of scheduling procedures
• Knowledge of services offered to provide accurate scheduling of clients.
• Communication skills
• Customer-oriented service skills
• Proficient in use of telephone equipment, voicemail, and computers
• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

Greenville Memorial Hospital

Facility

Medical Group Administration - Primary Care

Department

Medical Group Administration - Primary Care-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.