Patient Scheduler

Radiology Ltd Llc; Tucson (AZ); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid Time Off

Disability insurance

Telemedicine

Job summary

Radiology Ltd. in Tucson seeks Full Time Patient Schedulers to greet patients and manage scheduling with a focus on service excellence. Training is conducted in-person for about 60 days, after which a work-from-home setup may be available based on performance.

The role offers a starting wage of $17 per hour, with increases based on experience and skills, and a comprehensive benefits package including medical, dental, vision, life insurance, 401(k), PTO, and disability coverage.

Qualifications

• Must pass a General Skills Assessment test.
• Background check and drug screen required.

Responsibilities

• Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shift.
• Adhere to a set work schedule.
• Meet established metrics for quality and productivity.

Skills

Telephone etiquette

Communication skills

Empathy

Adaptability

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Call center software

Job description

Do you have Call Center or Medical Scheduling experience? Do you like Monthly performance incentives? Do you enjoy helping people? We have a position for you with our Patient Scheduling team and offer a new starting wage ($17 minimum with increases based on experience and skills)We offer a work from home opportunity after successful completion of in-person training (usually 60 days) in Tucson AZ and demonstrated performance.Radiology Ltd. - a 500-employee medical imaging organization located in Tucson AZ seeks Full Time Patient Schedulers to join our growing team.Hours are Monday, Tuesday, Thursday, Friday 8:30 AM - 6:30 PM and Saturday 9:00 AM - 1:00 PM. Our call center is on the East Side of Tucson. Training is not remote.This full-time position provides patients with their first impression of our service oriented company. As a key component of a successful organization, and we are looking for individuals that can thrive in a fast-paced collaborative environment with the following qualities:Focused and open to applying new informationAdaptable to change and receiving performance feedbackExcellent telephone etiquette and communication skillsAbility to show empathy and compassion for our patientsPrior call center experience and medical terminology are helpful, but not requiredBilingual (English/Spanish) is helpful, but not requiredResponsibilities:Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shiftAdhere to a set work scheduleMeet established metrics for quality and productivityWhat’s in it for you?We offer full benefits including medical, free dental, vision, life insurances, 401(k), paid time off, short- & long-term disability, telemed services as well as other work site benefits! We have employee events throughout the year for all staff including an annual family picnic, group hikes, walks and community service events. Annual bonuses and merit increases are part of our compensation package.Additional Advantages:Monthly bonus program based on performancePromotional opportunities available after 6 monthsPaid Time off and paid sick leave after 90 daysOpportunity to excel in a positive supportive environmentRequirementsHigh School or GED required at the time of hiringMust be able to pass a General Skills Assessment testMust be computer literate, dual screen experience helpfulMust pass background check and drug screenAbout our Company:This entry level position has room to grow with our company. We have educational scholarships that are available for careers in medical imaging. If you are looking to make a difference and leverage your abilities – you belong at our company. As a partner company of Lumexa Imaging we are the premier provider of diagnostic and interventional radiology services in Southern Arizona since 1933. Our company’s subspecialized, fellowship-trained experts in body imaging, breast imaging, interventional radiology, molecular imaging, musculoskeletal imaging, neuroradiology, and pediatric radiology utilize advanced technology to deliver high-quality expedient interpretations. Our radiologists are leaders in the medical community, participating and serving in leadership roles in local hospitals and regional medical societies.Apply now and join our team.Radiology Ltd. has been named one of the “Top 25 Connected Healthcare Facilities” in the nation by Health Imaging and IT. Our innovative web portals allow providers and patients to securely order exams and access reports and images.