Patient Safety & Quality Improvement Lead

Kaiser Permanente; Veterans Administration (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Kaiser Permanente is seeking a senior professional to develop patient safety programs and initiatives, monitor reporting procedures, and revise patient strategies based on outcomes. This role leads improvement activities for patient care and operational programs to enhance outcomes.

The position emphasizes collaboration across departments, advanced data analysis, and adherence to healthcare quality standards to drive measurable improvements in patient safety and care quality.

Qualifications

• Minimum three (3) years in leadership role; with or without direct reports.
• Minimum two (2) years with databases and spreadsheets or CQI tools.
• Minimum four (4) years in clinical setting, health care admin, or related field.
• Bachelor's degree in Business Admin, Health Care Admin, Nursing, Public Health, or related field with six (6) years of relevant experience OR nine (9) years in quality/perf improv.

Responsibilities

• Promotes learning by communicating information and driving projects forward; builds cross-functional relationships.
• Manages business-specific projects applying subject-area expertise; ensures adherence to procedures and policies.
• Develops data collection/analysis for quality improvement; conducts advanced statistical analysis and presents metric reports.
• Supports advanced quality improvement and risk management; researches corrective action plans and ensures regulatory compliance.
• Investigates development of new quality metrics; designs measurable results aligned with strategic objectives.
• Facilitates development of quality initiatives using Lean/Six-Sigma and data-driven methods.
• Acts as SME for quality improvement processes and regulations; advises on policies and auditing processes.
• Develops stakeholder development and performance review processes; creates training curricula for process improvement.

Skills

Ambiguity management

Attention to detail

Communication

Decision making

Project management

Quality improvement

Health care knowledge

Team leadership

Education

Bachelor's degree in related field

Job description

Kaiser Permanente is seeking a senior professional to develop patient safety programs and initiatives, monitor reporting procedures, and revise patient strategies based on outcomes. This role leads improvement activities for patient care and operational programs to enhance outcomes.

The position emphasizes collaboration across departments, advanced data analysis, and adherence to healthcare quality standards to drive measurable improvements in patient safety and care quality.