Patient Safety & Quality Improvement Lead

Memorial Hermann Health System; Cypress (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Memorial Hermann Health System in Texas is seeking a Patient Safety Specialist to coordinate hospital-wide patient safety programs and work with enterprise, regional and hospital teams to reduce medical errors and adverse events.

The role involves investigations, data analysis, education of physicians and staff, and leading safety initiatives to improve outcomes while aligning with Joint Commission goals and safety culture across the organization.

Qualifications

• Bachelor's degree or above in nursing, pharmacy, or related healthcare area.
• CPHRM, CPHQ, and/or CPSO Certification preferred.
• Five years in Healthcare setting, with two years’ experience in quality, risk, patient safety activities, or clinical role.
• Leadership capabilities.
• Effective written, verbal and presentation skills.
• Proficient in event analysis methodologies.
• Knowledge of high reliability methodology.
• Experience in healthcare/clinical education.

Responsibilities

• Conduct the investigation, summary reporting, data analysis, response planning, implementation and follow-up of all events of harm root cause analyses within a hospital.
• Conduct periodic Common Cause Analyses of individual and system failure mode data within a hospital.
• Educate and coach hospital staff in conducting Apparent Cause Analyses on precursor and potentially near miss events.
• Participate in and coordinate comprehensive hospital data collection pertaining to patient safety to meet national, state, regional and internal measures.
• Direct activity to meet Joint Commission National Patient Safety Goals, including education, monitoring, updating, and policy and procedure compliance.
• Coordinate the Patient Safety Climate survey within a hospital.
• Contribute to short term and long term robust process improvement projects to continuously improve patient safety.
• Facilitate and further develop safety coaches within the hospital.
• Educate and reinforce hospital staff in the Breakthroughs in Patient Safety and high reliability behavioral based expectations.
• Conduct Failure Modes and Effects Analyses on patient safety processes.
• Participate in collecting accurate data pertaining to patient safety indicator and hospital acquired condition measures.
• Sharing of best practices to allow for System-wide learning.
• Collaborate with enterprise quality and patient safety program, in particular the patient safety function, to share knowledge leading to better outcomes.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

Skills

Healthcare experience

Quality and patient safety

Leadership

Written and verbal communication

Event analysis

High reliability

Education

Bachelor's degree in healthcare

Job description

Memorial Hermann Health System in Texas is seeking a Patient Safety Specialist to coordinate hospital-wide patient safety programs and work with enterprise, regional and hospital teams to reduce medical errors and adverse events.

The role involves investigations, data analysis, education of physicians and staff, and leading safety initiatives to improve outcomes while aligning with Joint Commission goals and safety culture across the organization.