Patient Safety Specialist

Memorial Hermann Health System; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

Memorial Hermann Health System seeks a Patient Safety Specialist to coordinate hospital safety programs, educate physicians and staff, and drive system-wide improvements in patient safety and quality. You will analyze data, support cost containment and collaborate with enterprise safety teams to advance high-reliability practices.

The role emphasizes program development, incident analysis, and education across clinical staff, with a focus on reducing harm and enhancing patient outcomes at

Qualifications

• Bachelor's degree or higher in nursing, pharmacy, or related healthcare field.
• Five years in a healthcare setting with two years in quality, risk, patient safety activities or a clinical role.
• Strong written, verbal and presentation skills; leadership capabilities.
• Knowledge of event analysis methodologies and high-reliability principles.

Responsibilities

• Investigate and report harms; perform root cause analyses and follow-up within the hospital.
• Conduct periodic analyses of failure data and system issues to improve safety.
• Educate and coach staff on apparent/actual causes of errors and safety processes.
• Coordinate data collection for patient safety metrics and reporting for national, state and internal measures.
• Support Joint Commission National Patient Safety Goals through education, monitoring and policy adherence.
• Coordinate Patient Safety Climate surveys and contribute to system-wide learning.

Skills

Leadership

Communication

Event analysis

High reliability

Healthcare education

Education

Bachelor's degree or above in nursing, pharmacy, or related healthcare area

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Patient Safety Specialist will coordinate the patient safety programs within a hospital. The Patient Safety Specialist will work collaboratively with other enterprise, regional and hospital patient safety specialists. The Patient Safety Specialist will identify methods for reduction of medical/health care errors and other factors that contribute to unintended adverse outcomes. The Patient Safety Specialist will facilitate safety assessments and coordinate the activities of the patient safety committees, educate physicians, nurses, and other practitioners on the system-based causes for medical error. The Patient Safety Specialist will communicate literature-based ideas regarding effective patient safety strategies to others within the hospital and facilitate implementation of the patient safety program within the hospital. The Patient Safety Specialist assists in the development of and implementation of Patient Safety improvement projects within the hospital while working in conjunction with physicians, directors and clinical staff. The Patient Safety Specialist supports the collection, analysis and reporting of patient safety and financial data in relation to cost containment, performance improvement and patient safety. The Patient Safety Specialist promotes interdisciplinary collaboration, fosters team work and champions service excellence.

Minimum Qualifications

• Education: Bachelors degree or above in nursing, pharmacy, or related healthcare area
• Licenses/ Certifications: CPHRM, CPHQ, and/or CPSO Certification preferred
• Experience / Knowledge / Skills: Five (5) years in Healthcare setting, with two years’ experience in quality, risk, patient safety activities, or clinical role (i.e. LVN, RN, Radiology Technologist, Respiratory Technologist, PT, OT, PTA, etc.)
• Leadership capabilities Effective written, verbal and presentation skills Proficient in event analysis methodologies Knowledge of high reliability methodology Experience in healthcare/clinical education

Principal Accountabilities

• Conduct the investigation, summary reporting, data analysis, response planning, implementation and follow-up of all events of harm root cause analyses within a hospital.
• Conduct periodic Common Cause Analyses of individual and system failure mode data within a hospital.
• Educate and coach hospital staff in conducting Apparent Cause Analyses on precursor and potentially near miss events.
• Participate in and coordinate comprehensive hospital data collection pertaining to patient safety to meet national, state, regional and internal measures.
• Direct activity to meet Joint Commission National Patient Safety Goals, including education, monitoring, updating, and policy and procedure compliance.
• Coordinate the Patient Safety Climate survey within a hospital.
• Contribute to short term and long term robust process improvement projects to continuously improve patient safety.
• Facilitate and further develop safety coaches within the hospital.
• Educate and reinforce hospital staff in the Breakthroughs in Patient Safety and high reliability behavioral based expectations.
• Conduct Failure Modes and Effects Analyses on patient safety processes.
• Participate in collecting accurate data pertaining to patient safety indicator and hospital acquired condition measures.
• Sharing of best practices to allow for System-wide learning.
• Collaborate with enterprise quality and patient safety program, in particular the patient safety function, to share knowledge leading to better outcomes.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
• Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

Other duties as assigned.

Together, we’re creating an environment where exceptional care can flourish. It starts with you.