Patient Safety Observer - NOT REMOTE NIGHT SHIFT

VirtuAlly; South Carolina; On-site; USD 17,000 - 25,000; Full time

Job summary

VirtuAlly in South Carolina is seeking a Patient Safety Observer to provide continuous monitoring of patients to promote safety and prevent harm. This on-site role requires attentiveness, clear communication, and proficiency with clinical technologies used for remote observation.

Key duties include maintaining constant visual observation of multiple patients, escalating concerns per protocols, and documenting interactions with patients and staff to support safe care and accurate handoffs.

Qualifications

• High school diploma or equivalent preferred.
• Experience in patient care preferred.
• Experience with medical terminology preferred.

Responsibilities

• Maintain constant visual observation of multiple patients simultaneously.
• Monitor patients for safety risks based on nurse-driven indications.
• Verbally redirect patients with a digital 2-way audio device located in patient rooms.
• Notify staff if patients require assistance using proper etiquette and escalation protocols.
• Confirm patient information throughout all interactions.
• Document all interactions with patients and clinical staff including patient and nurse introductions.
• Demonstrate proficiency with variety of technology platforms.
• Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.
• Notify VSO Lead when VSO has completed A/V check to begin monitoring or when CVM is discontinued by RN.
• Provide ongoing exception report to oncoming VSOs for duration of CVM.
• Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire
• Adhere to all company procedures and policies

Education

High school diploma or equivalent

Job description

Position Summary

The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent harm.

Essential Functions

• Maintain constant visual observation of multiple patients simultaneously
• Monitor patients for safety risks based on nurse-driven indications
• Verbally redirect patients with a digital 2-way audio device located in patient rooms
• Notify staff if patients require assistance using proper etiquette and escalation protocols
• Confirm patient information throughout all interactions
• Document all interactions with patients and clinical staff including patient and nurse introductions
• Demonstrate proficiency with variety of technology platforms

Additional Responsibilities

• Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.
• Notify VSO Lead when VSO has completed A/V check to begin monitoring or when CVM is discontinued by RN.
• Provide ongoing exception report to oncoming VSOs for duration of CVM.
• Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire
• Adhere to all company procedures and policies

Qualifications

• High school diploma or equivalent preferred
• Experience in patient care preferred
• Experience with medical terminology preferred