Patient Safety Associate - Behavioral Health Emergency Room 72Hrs Days

MetroHealth; Cleveland (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

MetroHealth is accepting applications for a Security Specialist to help maintain a safe environment in behavioral health units and the psychiatric emergency department. You will engage with patients and work closely with clinical teams to promote safety and therapeutic care.

The role requires a HS diploma or GED, 2 years in behavioral health or related settings, and BLS certification or availability to obtain within 90 days. Strong communication and decision-making are essential.

Qualifications

• HS Diploma or GED is required.
• 2 years of experience in Behavioral Health, corrections, healthcare, or related setting.
• Training in WELLE or obtained within 90 days of hire.
• Current Basic Life Support (BLS) certification from AHA or obtained within 90 days of hire.
• Excellent interpersonal and communication skills.
• Requires critical thinking, decisive judgment, and ability to work independently with minimal supervision.
• Ability to interact with diverse backgrounds.

Responsibilities

• Ensures a safe environment for patients, visitors, employees and hospital property by rounding in behavioral health units and the psychiatric emergency department.
• Engages patients and promotes a safe, therapeutic environment while collaborating with clinical teams.

Skills

Communication skills

Critical thinking

Interpersonal skills

Independent work

Education

High school diploma or GED

Job description

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 72.00

Shift: 0700 - 1900

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Ensures a safe environment for patients, visitors, employees, and hospital property by rounding in behavioral health units and the psychiatric emergency department, engaging patients, and promoting a safe and therapeutic environment while working in collaboration with clinical teams.

Qualifications:

Required: HS Diploma or passage of a high school equivalency exam. 2 years of experience working in a Behavioral Health setting, corrections or healthcare facility, or other related experience. Training in WELLE or obtained within 90 days of hire. Possess a current Basic Life Support (BLS) certification from the American Heart Association (AHA) or obtains it within 90 days of hire. Excellent interpersonal and communication skills Requires critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision Capacity to manage stressful situations, problem-solve quickly, and react appropriately during psychiatric emergencies. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred: Associate degree in Criminal Justice, Psychology, or another related field from an accredited institution. Experience working as a security guard Experience as a trainer or educator, particularly on topics regarding safety and de-escalation