Patient Safety and Risk Management Specialist

Partner's Healthcare; Salem (MA); Hybrid; USD 64,000 - 93,000; Full time

Job summary

Mass General Brigham Salem Hospital seeks a professional to support the Sr. Manager of Patient Safety, Risk in coordinating hospital-wide patient safety initiatives and daily work at Salem Hospital.

The role requires frequent collaboration with Directors, Managers, hospital leadership, and staff within the Department of Quality, and supports projects across academic and operational departments as change management evolves.

Qualifications

• Bachelor's degree in Nursing, Pharmacy, Physical Therapy, or related field is required.
• 1-2 years healthcare experience preferred; clinical background advantageous.
• Experience with MS Office (Word, Excel, PowerPoint, Access) is essential.

Responsibilities

• Collaborate with Department Chairs and Patient Care Services to facilitate internal medical peer review and assist in analyzing serious patient concerns and adverse events.
• Participate in analysis of adverse events and serious patient concerns and assist in preparation for regulatory or accreditation visits.
• Maintain confidentiality of peer review, performance improvement, and risk management information.
• Help recommend corrective and preventive actions to reduce risk and support interventions with CRICO and hospital improvement teams.
• Assist in reviewing and developing hospital policies related to patient safety.
• Identify barriers to implementing the improvement plan and collaborate with hospital leaders to develop strategies to overcome them.
• Provide education and support to nurses, physicians, and committees on patient safety topics.
• Contribute to orientation and ongoing training of department staff.
• Assist in preparing presentations for committees and clinical groups under guidance of Patient Safety Manager.
• Must be available to work in case of hospital-declared emergencies.
• Must be available during regulatory agency reviews.

Skills

Presentation skills

Verbal/written communication

Project management

MS Office

Education

Bachelor's Degree in Nursing

Bachelor's Degree in Pharmacy

Bachelor's Degree in Physical Therapy

Related Field of Study

Tools

MS Office Suite

Job description

Site: North Shore Medical Center, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Support the Sr. Manager of Patient Safety, Risk at Salem Hospital in coordinating hospital-wide patient safety initiatives and daily work at Salem Hospital. Contributes to advancing Informed High Reliability concepts and requires frequent collaboration with Directors, Managers, hospital leadership, and staff within the Department of Quality. Assist in coordinating projects across academic and operational departments and support other patient safety staff members as needed. Because this role is in an environment of active change management, the specialist will need to demonstrate flexibility and open-mindedness, as the contours of this position will evolve over time

Does this position require Patient Care?No

Qualifications

Essential Functions

• Collaborate with Department Chairs and Patient Care Services to facilitate the internal medical peer review process and assist in analyzing serious patient concerns and adverse events.
• Participate in the analysis of adverse events and serious patient concerns and assist in preparation for regulatory or accreditation agency visits.
• Maintain confidentiality of peer review, performance improvement, and risk management information.
• Help recommend corrective and preventive actions to reduce risk and support interventions in collaboration with CRICO and hospital-based improvement teams.
• Assist in the review and development of hospital policies related to patient safety.
• Help identify barriers to implementing the improvement plan and collaborate with hospital leaders to develop strategies to overcome them.
• Provide education and support to nurses, physicians, and committees on patient safety topics, including non-punitive reporting and error prevention.
• Contribute to the orientation and ongoing training of department staff as directed.
• Assist in preparing presentations for committees and clinical groups under the guidance of the Patient Safety Manager and clinical leaders.
• Must be available to work in the case of a hospital-declared emergency.
• Must be available to assist during regulatory agency reviews.

Education

Bachelor's Degree Nursing, Pharmacy, Physical Therapy, or Related Field of Study required

Experience

Experience with computer and Internet 1-2 years required

Healthcare experience with clinical background 1-2 years preferred

Experience working in a large healthcare organization 1-2 years preferred

Knowledge, Skills and Abilities

• Presentation skills.
• Verbal and written communication skills.
• Project management skills.
• Advanced knowledge of MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access).

Additional Job Details (if applicable)

Remote Type HybridWork Location 81 Highland AvenueScheduled Weekly Hours 40Employee Type RegularWork Shift Day (United States of America)Pay Range $63,648.00 - $92,570.40/AnnualGrade 6

About

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership \"looks like\" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.