Senior Safety and Risk Specialist, Float, 32 Hours

Mass General Brigham; Somerville (MA); Hybrid; USD 80,000 - 116,000; Full time

Job summary

Mass General Brigham is seeking a Senior Patient Safety and Risk Float Specialist to provide flexible, expert coverage across multiple hospitals and care settings. The role emphasizes equity-informed high reliability and cross-department coordination in patient safety and risk initiatives.

The position requires a Bachelor’s degree and 3–5 years in healthcare, with strong communication, project management, and MS Office skills.

Qualifications

• Bachelor's Degree in relevant field required.
• 3-5 years of progressive health care experience; strong clinical background.
• Experience working in a large and complex health care organization preferred.
• Presentation skills; verbal and written communication skills; project management skills; computer and Internet skills and experience required: advanced knowledge of MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access)

Responsibilities

• Provide interim or surge support for patient safety and risk management services across assigned hospitals and departments.
• Works collaboratively with leadership and committees in facilitating the internal medical peer review process, the analysis of serious patient concerns related to clinical care and/or unexpected clinical outcomes, and adverse events.
• Identifies trends by collecting data and other supportive information to improve clinical quality systems and performance.
• Actively participates in the analysis of adverse events and serious patient concerns related to clinical care and/or unexpected clinical outcomes, and adverse events and in follow-up visits of regulatory or accreditation agencies. Safeguards, preserves, and maintains confidentiality of all peer review, performance improvement, and risk management information.
• Recommends corrective and preventive actions to reduce risk. Collaborates with CRICO and hospital-based improvement teams on interventions.
• Participates in educational offerings to enhance and maintain knowledge of current and developing research and trends locally and nationally in specific areas of responsibilities.
• Works independently with minimal supervision and sets priorities in the completion of daily tasks and project deadlines.
• Performs all other duties as assigned and requested

Skills

Presentation skills

Verbal and written communication

Project management

Education

Bachelor's degree in relevant field

Tools

MS Office

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Senior Patient Safety and Risk Float Specialist will support the Sr. Managers of Patient Safety, Risk to oversee and manage hospital-wide patient safety initiatives and daily work at sites within the Community Division. The Senior Patient Safety and Risk Float Specialist plays a vital role in supporting patient safety and risk management across multiple hospitals and care settings within our health system. This position serves as a flexible resource, providing expert coverage during absences, peak volumes, or special projects. The Senior Float Specialist works to advance Equity Informed High Reliability concepts, be able to coordinate projects across multiple academic and operational departments independently and mentor other patient safety staff members.

This role requires a high degree of adaptability, emotional intelligence, and professionalism, as the Float Specialist will be embedded in various environments—each with its own culture, workflows, and population needs. The ideal candidate thrives in dynamic settings, demonstrates strong critical thinking, and maintains a consistent, compassionate presence during challenging moments. Because this role in an active change management environment, this specialist will need to demonstrate flexibility and open mindedness as the contours of this position will actively evolve over time.

Principal Duties and Responsibilities

• Provide interim or surge support for patient safety and risk management services across assigned hospitals and departments


• Works collaboratively with leadership and committees in facilitating the internal medical peer review process, the analysis of serious patient concerns related to clinical care and/or unexpected clinical outcomes, and adverse events.


• Identifies trends by collecting data and other supportive information to improve clinical quality systems and performance.


• Actively participates in the analysis of adverse events and serious patient concerns related to clinical care and/or unexpected clinical outcomes, and adverse events and in follow-up visits of regulatory or accreditation agencies. Safeguards, preserves, and maintains confidentiality of all peer review, performance improvement, and risk management information.


• Recommends corrective and preventive actions to reduce risk. Collaborates with CRICO and hospital-based improvement teams on interventions.


• Participates in educational offerings to enhance and maintain knowledge of current and developing research and trends locally and nationally in specific areas of responsibilities.


• Works independently with minimal supervision and sets priorities in the completion of daily tasks and project deadlines.


• Performs all other duties as assigned and requested

Qualifications

• Bachelors Degree in relevant field required


• 3-5 years of progressive health care experience; strong clinical background


• Experience working in a large and complex health care organization preferred


• Presentation skills; verbal and written communication skills; project management skills; computer and Internet skills and experience required: advanced knowledge of MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access)

When hiring, we look for candidates who not only meet the qualifications, but also possess positive attitudes, innovative spirits, and genuine passion for the work. A combination of skills, competencies, education, and experience may be substituted for our minimum requirements.

Working Conditions

• Office setting


• Frequent, daily use of computer, telephone, fax machine


• Occasional early or late meetings to accommodate clinicians’ schedules


• Highly confidential data and medical records materials require extreme discretion

Special Requirements

• Must be available to work in the case of a Hospital declared emergency.


• Must be available to assist during regulatory agency reviews.

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.